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How DKSH uses Paradox

95%

“DKSH slashed the time it takes to schedule interviews by up to 95%”

As published on paradox.ai. Checked by usedby on Oct 9, 2026.

What happened

DKSH uses Paradox's conversational scheduling to run a multilingual AI assistant called Genie that handles candidate engagement, screening, and interview scheduling. Candidates can apply in their native language through mobile-first apps such as WhatsApp.

Summary written by usedby from the source page, in English. The figures are those of Paradox and DKSH, not ours.

  • 67%“leading to a 67% conversion completion rate”
  • 99.6%“a 99.6% candidate satisfaction rate”
  • 5 minutes“apply in their native language via mobile-first apps like WhatsApp in just 5 minutes”

By automating their hiring with AI, DKSH slashed the time it takes to schedule interviews by up to 95%. This new process allows candidates to apply in their native language via mobile-first apps like WhatsApp in just 5 minutes

From the page. paradox.ai

What the story claims, and what we checked

What we compared with the page.

  • The figure: 95%CheckedPrinted word for word on the page, near the name of DKSH.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of DKSH.
  • DKSH uses ParadoxCheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

DKSH uses LegoraAnother tool at DKSH40,000weekly time savings across store managers7-Eleven uses Paradox. Another customer of Paradox50%“With Conversational Scheduling, Altice USA cut their time to schedule by 50%.”Altice USA uses Paradox. Another customer of Paradox