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How Dynatrace uses Fellow

As published on fellow.ai. Captured by usedby on Oct 7, 2026.

What happened

Dynatrace's customer experience organization uses Fellow as a single platform for meeting agendas, notes, and action items. This replaced inconsistent note-taking and gives teams shared visibility into decisions and follow-ups across the company.

Summary written by usedby from the source page, in English. The figures are those of Fellow and Dynatrace, not ours.

Fellow has had wide-reaching impact at Dynatrace beyond support in meetings themselves. It’s a cultural transformation that has built trust and accountability and a clear path towards meeting business objectives.

From the page. fellow.ai, captured Oct 7, 2026

To have them be in this single platform together, that right there is something that I wasn't expecting a tool could change — our culture,

Stephen Hull, VP of Customer Experience, Dynatrace. Source, captured Oct 7, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 7, 2026.

  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Dynatrace.
  • Dynatrace uses FellowCheckedConfirmed line. Latest check across sources: Oct 7, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

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