The use case: how Elmera Group deploys New Relic
Elmera Group uses New Relic as its central platform to monitor around 160 microservices and 36 apps. Distributed tracing, deployment markers, dashboards and automatic alerts help engineers find and fix problems, including in the mobile apps.
More reported results
Figures published in New Relic’s case study. They are not independently measured by usedby.
Within a year, both apps had reached a score of 4.3 on the App Store and Google Play.
Mobile application error rates were cut by more than half, dropping from between 3% to 4% to 1.5%.
Critical issues that used to take up to 48 hours to resolve now take between 1 to 4 hours, sometimes even faster if the issue is within Elmera’s own domain.
Around 50 to 60 developers use the platform every day, and almost 100% of all core business processes that generate income are currently monitored by it.
In the customer’s words
We made a decision to utilize New Relic to the fullest extent. And we haven't had any regrets.Other companies using New Relic
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Based on New Relic’s published case study. We check the public evidence; the results are reported by the vendor.
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- Nov 12, 2026
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Critical issues that used to take up to 48 hours to resolve now take between 1 to 4 hours, sometimes even faster if the issue is within Elmera’s own domain. Overall MTTR has reduced by more than 50% as a result.