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FelicitywithKernel

How Felicity uses Kernel

ConfirmedVendor case study · Checked Oct 25, 2026
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The use case: how Felicity deploys Kernel

Felicity, an AI-native RPA platform for healthcare, runs its customers' browser automations across legacy web portals such as EHRs and payer sites on Kernel's browser infrastructure. It uses Kernel for video replays, multi-tab support and fast browser startup to debug broken workflows.

More reported results

Figures published in Kernel’s case study. They are not independently measured by usedby.

2x

discovered their end-to-end runs were now completing 2x faster compared to their previous setup

In the customer’s words

since day one, kernel has felt like they were part of our team. we trust them to reliably support the automations our healthcare customers build with us.
saahil madge, co-founder & ceo, Felicity — Source

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More stories

Go straight to the source

Based on Kernel’s published case study. We check the public evidence; the results are reported by the vendor.

kernel.sh
Source published
Jan 13, 2026
Last checked
Oct 25, 2026
kernel.shCaptured Kernel case study about FelicityOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 12 hours/monthChecked

    Printed word for word on the page, near the name of Felicity.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Felicity.

  • The publication dateChecked

    Read from the page’s own metadata, never guessed.

  • Felicity uses KernelChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

this not only made their customers’ automations 2x faster, but it also eliminated 12 hours/month of incident debugging compared to their previous provider.
From the page. kernel.sh