The use case: how Informa deploys New Relic
Informa uses New Relic observability to improve its engineering processes and to discuss how its technology affects the business, not just performance. It is building a new cloud platform in which infrastructure and instrumentation are defined as code and reused across products.
In the customer’s words
We want to reduce the cognitive load on our engineers.Other AI tools used by Informa
Other public relationships recorded on usedby.
Explore Informa’s AI stack
New Relic users in Media & Publishing
Companies in the same sector, with public evidence.
ABS-CBNConfirmedFairfax MediaConfirmed
Grupo VocentoConfirmed
News UKConfirmed
Seven West MediaConfirmed
Southern Cross AustereoConfirmedGo straight to the source
Based on New Relic’s published case study. We check the public evidence; the results are reported by the vendor.
newrelic.com- Last checked
- Nov 12, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Informa.
- Informa uses New RelicChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Informa runs on New Relic to improve their engineering processes and move beyond performance-based conversations to conversations around how their technology is impacting their business. With observability, Informa is building a culture of continuous improvement.