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How Kiabi uses Algolia

ConfirmedVendor case study · Checked Nov 7, 2026
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The use case: how Kiabi deploys Algolia

Kiabi, a French fashion retailer, uses Algolia Search across its European webstores and marketplace, with Dynamic Re-Ranking, AI Synonyms and Recommend to improve search relevance and product discovery. It replaced an in-house search solution as its catalog grew and its marketplace expanded to more countries.

More reported results

Figures published in Algolia’s case study. They are not independently measured by usedby.

+20%

+20% click-through rate

14.9%

Mobile add-to-cart up by 14.9% after activating DRR

11.6%

Desktop add-to-cart increased by 11.6% post-DRR

27%

Another 27% drop in no-result rate

In the customer’s words

With Algolia, our customers get a smoother, more relevant search experience,” Maëva Pecqueur, E-shop Manager at Kiabi notes.
Maëva Pecqueur, E-shop Manager, Kiabi — Source

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Go straight to the source

Based on Algolia’s published case study. We check the public evidence; the results are reported by the vendor.

algolia.com
Last checked
Nov 7, 2026
algolia.comCaptured Algolia case study about KiabiOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 4×Checked

    Printed word for word on the page, near the name of Kiabi.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Kiabi.

  • Kiabi uses AlgoliaChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

She notes a significant drop in the company’s no-results rate and that search conversion rate has increased to up four times that of sessions without search.
From the page. algolia.com