The use case: how Kiabi deploys Algolia
Kiabi, a French fashion retailer, uses Algolia Search across its European webstores and marketplace, with Dynamic Re-Ranking, AI Synonyms and Recommend to improve search relevance and product discovery. It replaced an in-house search solution as its catalog grew and its marketplace expanded to more countries.
More reported results
Figures published in Algolia’s case study. They are not independently measured by usedby.
+20% click-through rate
Mobile add-to-cart up by 14.9% after activating DRR
Desktop add-to-cart increased by 11.6% post-DRR
Another 27% drop in no-result rate
In the customer’s words
With Algolia, our customers get a smoother, more relevant search experience,” Maëva Pecqueur, E-shop Manager at Kiabi notes.Other companies using Algolia
Customers across industries, with public evidence.
Ananas EcommerceConfirmed
ArcteryxConfirmed
Club MedConfirmed
CrocsConfirmedDamstahlConfirmed
DocMorrisConfirmedGo straight to the source
Based on Algolia’s published case study. We check the public evidence; the results are reported by the vendor.
algolia.com- Last checked
- Nov 7, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 4×Checked
Printed word for word on the page, near the name of Kiabi.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Kiabi.
- Kiabi uses AlgoliaChecked
Confirmed line.
- The result itselfNot checked
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She notes a significant drop in the company’s no-results rate and that search conversion rate has increased to up four times that of sessions without search.
