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How Needle uses Bland AI

$1M

“resulting in nearly $1M in savings every single year”

As published on bland.ai. Captured by usedby on Oct 4, 2026.

What happened

Needle, a startup that helps patients find out-of-stock medications, uses Bland's API to run an automated outbound calling pipeline that phones pharmacies, navigates their IVR menus, and collects structured data such as medication dosage, form, and quantity.

Summary written by usedby from the source page, in English. The figures are those of Bland AI and Needle, not ours.

  • 92%“AI calls through Bland cost them 92% less than that.”
  • 800,000“Since launch, the company has completed over 800,000 calls on Bland.”
  • 48 hours“I got Bland up and running in production within just 48 hours”

At their current volume, handling all 60,000 monthly calls with human agents would cost roughly $1.2M per year. With Bland handling 81% of those monthly calls, that number drops significantly, resulting in nearly $1M in savings every single year.

From the page. bland.ai, captured Oct 4, 2026

Our product wouldn't exist if we didn't have AI to do the calls. Full stop.

Brennan Staheli, CEO, Needle. Source, captured Oct 4, 2026

Our product wouldn't exist without Bland. Full stop.

Brennan Staheli, CEO, Needle. Source, captured Oct 4, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 4, 2026.

  • The figure: $1MCheckedPrinted word for word on the page, near the name of Needle.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Needle.
  • Needle uses Bland AICheckedConfirmed line. Latest check across sources: Oct 4, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

$430 million“Annualized, that equates to more than $430 million in additional revenue from using Ashley to handle their phone calls.”American Way Health uses Bland AI. Another customer of Bland AI81.6%“we had an 81.6% month-over-month increase in revenue from $837,875 to $1,521,835.”Oxycell uses Bland AI. Another customer of Bland AI