The use case: how Service First Mortgage deploys Ocrolus
Service First Mortgage uses Ocrolus to calculate borrower income with traceable source documents and to flag mismatches between income documents and the loan application, working inside its MeridianLink loan origination system. Loan officers, processors and underwriters rely on it at application so income issues surface earlier.
More reported results
Figures published in Ocrolus’s case study. They are not independently measured by usedby.
As much as 40% of files became same-day underwrites
Same-day initial credit decisions guaranteed on qualifying files, against a prior 24 to 48 hour standard
In the customer’s words
Having a partner like Ocrolus that we trust, we're down to averaging 19 days from application to clear to close. We used to consider anything less than 21 days a rush.Other companies using Ocrolus
Customers across industries, with public evidence.
American Federal MortgageConfirmed
ArgyleConfirmed
Banclease AcceptanceConfirmed
Beacon FundingConfirmed
Eagle Community Credit UnionConfirmed
Expansion Capital GroupConfirmedGo straight to the source
Based on Ocrolus’s published case study. We check the public evidence; the results are reported by the vendor.
ocrolus.com- Source published
- Oct 28, 2026
- Last checked
- Oct 30, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 19 daysChecked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Service First Mortgage.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Service First Mortgage uses OcrolusChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
"We're now down to averaging 19 days from application to clear to close," Hoyle said, against a prior average closer to 22. "We used to consider anything less than 21 days a rush."