The use case: how Seven West Media deploys New Relic
The Seven Network uses New Relic APM, browser monitoring and Lambda instrumentation to correlate AWS infrastructure metrics with front-end and back-end application performance during live sports streaming. This lets teams spot issues before viewers are affected and fail over streaming feeds to fresh infrastructure in real time.
More reported results
Figures published in New Relic’s case study. They are not independently measured by usedby.
the Tokyo Games recording 4.7 billion streaming minutes through its 7plus streaming platform
the 2022 Winter Olympics delivered 376 million minutes of streaming across 35 channels
the AFL Grand Final having 32.6 million streaming minutes
In the customer’s words
Observability is actually everything for us. Because we put all our effort into getting great content, but none of that actually matters if the product doesn’t work. Without that kind of visibility, we don’t know where the platform pain points are and we can't do big events. New Relic gives us one platform that we can look at and get a complete picture. It’s absolutely crucialNew Relic users in Media & Publishing
Companies in the same sector, with public evidence.
ABS-CBNConfirmedFairfax MediaConfirmed
Grupo VocentoConfirmed
InformaConfirmed
News UKConfirmed
Southern Cross AustereoConfirmedGo straight to the source
Based on New Relic’s published case study. We check the public evidence; the results are reported by the vendor.
newrelic.com- Last checked
- Nov 12, 2026
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- Seven West Media uses New RelicChecked
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During live sporting events, teams at Seven monitor the correlations between AWS and app performance to determine if their infrastructure can handle the large volume of users. This has resulted in their ability to fail over streaming feeds to fresh infrastructure that could handle excessive load or mitigate clusters that were having issues in real-time.