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How Suffolk uses Trunk Tools

1,000+ users

“1,000+ users supported across 100+ jobsites”

As published on trunktools.com, September 2025. Captured by usedby on Oct 8, 2026.

What happened

Suffolk, a construction company, deployed Trunk Tools' SOP Agent so supers, PMs, and early-career staff can get instant answers from its Operations Playbook of SOPs, job aids, and templates via SMS, web, and Microsoft Teams. It integrates with Procore and SSO and flags documentation gaps back to operations.

Summary written by usedby from the source page, in English. The figures are those of Trunk Tools and Suffolk, not ours.

Suffolk deployed Trunk Tools’ SOP Agent where teams already work — SMS, web, and Microsoft Teams — with deep Procore and SSO integrations. The agent references 1,000 SOPs, job aids, templates, and best practices, and flags gaps back to operations when docs don’t cover a question.

From the page. trunktools.com, captured Oct 8, 2026

Why isn’t every job using this?

Andrew Bared, Superintendent, Suffolk. Source, captured Oct 8, 2026

Not having that access — knowing that it’s out there and not utilizing it — would be like going back to paper plans, knowing that Procore exists to look at plans online. It would just be a gut punch.

Chris Force, Senior Project Manager, Suffolk. Source, captured Oct 8, 2026

We looked at three different solutions and tested them all head-to-head. Trunk Tools came out on top. The number one thing we looked at was accuracy.

Kelsey Gauger, Vice President of Operational Excellence, Suffolk. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: 1,000+ usersCheckedPrinted word for word on the page, near the name of Suffolk.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Suffolk.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Suffolk uses Trunk ToolsCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

33%“33% growth in active projects, 41% growth in users, a 69% increase in captured 360° imagery, and a 570% surge in Field Notes year over year”Suffolk uses OpenSpace. Another tool at Suffolk790+ hours“Across four projects, the results speak for themselves: 790+ hours saved”Cleveland Construction uses Trunk Tools. Another customer of Trunk Tools453 hours“453 hours (57 days) saved from TrunkText in the first four full months”Torcon uses Trunk Tools. Another customer of Trunk Tools