The use case: how Unthread deploys Nango
Unthread, which provides customer support ticketing on Slack Connect channels, uses Nango to build and run its integrations with CRMs, project management systems, and communication platforms. It moved from Merge.dev's unified API to Nango to keep control over integration logic and data models and to get usage-based pricing.
In the customer’s words
We found ourselves deleting code when we adopted Nango. A lot of code.Other companies using Nango
Customers across industries, with public evidence.
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Based on Nango’s published case study. We check the public evidence; the results are reported by the vendor.
nango.dev- Last checked
- Nov 13, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 7 integrationsChecked
Printed word for word on the page, near the name of Unthread.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Unthread.
- Unthread uses NangoChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
“We launched 7 integrations with Nango shortly after onboarding, which was faster than we had expected.”, Jake recalls.