620 basis points
“helped boost renewal rates by 620 basis points”
As published on eliseai.com. Captured by usedby on Oct 7, 2026.
What happened
Urby uses EliseAI's LeasingAI, VoiceAI, Renewals, Delinquency and Maintenance products to handle routine prospect and resident communications, while a centralized team of property specialists handles renewals, delinquency escalations and maintenance coordination across its properties.
Summary written by usedby from the source page, in English. The figures are those of EliseAI and Urby, not ours.
- 62 basis point“With EliseAI's Delinquency product handling structured initial outreach and the centralized team managing escalations, Urby now reaches 95% collected four days faster on average with a 62 basis point increase in overall collections.”
On the centralized property specialist front, Urby’s EliseAI-powered model has helped boost renewal rates by 620 basis points.
What the story claims, and what we checked
We compared the story with its live page on Oct 7, 2026.
- The figure: 620 basis pointsCheckedPrinted word for word on the page, near the name of Urby.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of Urby.
- Urby uses EliseAICheckedConfirmed line. Latest check across sources: Oct 7, 2026.
- The result itselfNot checkedWe quote it; we did not measure it.




