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What AI does DATEV use?

Accounting & Audit · datev.de

1

AI tool in use at DATEV

1 confirmed 0 observed

DATEV uses 1 AI tool: Cognigy (Customer Service Automation). A published story, quote or press release confirms it.Latest check Oct 8, 2026: 1 of 1 tool checked, from 2 public sources.

Website
datev.de
AI tools in use
1Median for the 110 Accounting & Audit companies on usedby: 1
Latest check
October 8, 20261 of 1 tool checked so far

Every AI tool at DATEV

1 line, each linked to the public page behind it. Open a row to see the dated capture.

ToolCategoryFirst public proofProofSource
CognigyCustomer Service AutomationOn or before Dec 2024cognigy.com

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In the words of DATEV

Published results, each linked to its dated source. We quote, we do not score.

With Cognigy, we redefined our phone-based customer service. We designed an AI Voice Agent that listens attentively, asks intelligent follow-up questions, and adapts to each caller. It delivers immediate solutions using real-time data and resolves many issues instantly.
Markus Wolf, Conversational AI & User Experience @DATEV. On Cognigy. Source, Captured Oct 8, 2026

DATEV compared to other companies in Accounting & Audit

DATEV uses 1 AI tool. The median among the 110 Accounting & Audit companies on usedby is 1. None of its 109 peers uses fewer.

These counts cover public proof only. A company can use tools that no public page names.

AI tools per company

110 Accounting & Audit companies on usedby, by number of AI tools

  1. 88 companies with 1 tool
  2. 10 companies with 2 tools
  3. 4 companies with 3 tools
  4. 0 companies with 4 tools
  5. 2 companies with 5 tools
  6. 2 companies with 6 tools
  7. 1 company with 7 tools
  8. 3 companies with 8 tools or more

What its peers use that DATEV does not

Questions about AI at DATEV

What AI tools does DATEV use?

DATEV uses 1 AI tool: Cognigy. 1 is confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.

Which AI tool do Accounting & Audit companies use most?

DataSnipper is the most used AI tool among the 110 Accounting & Audit companies on usedby: 29 of them use it. See who uses DataSnipper.

How does DATEV compare to other Accounting & Audit companies?

DATEV uses 1 AI tool. The median among the 110 Accounting & Audit companies on usedby is 1, and 0 of its 109 peers use fewer tools. These counts cover public proof only.

How does usedby know which AI tools DATEV uses?

Each tool is linked to a public page that names DATEV: a vendor's customer page, a published case study, a press release or a job post. We save most pages with a dated capture and check them again on each run. A tool leaves the list only after three checks in a row that no longer find DATEV, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.