1
AI tool in use at Smart City Duisburg
Smart City Duisburg uses 1 AI tool: Cognigy (Customer Service Automation). A published story, quote or press release confirms it.Latest check Oct 8, 2026: 1 of 1 tool checked, from 2 public sources.
- Industry
- Government & GovTech
- Website
- duisburg.de
- AI tools in use
- 1Median for the 65 Government & GovTech companies on usedby: 1
- Latest check
- October 8, 20261 of 1 tool checked so far
Every AI tool at Smart City Duisburg
1 line, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Category | First public proof | Proof | Source |
|---|---|---|---|---|
 Cognigy | Customer Service Automation | On or before Dec 2024 | cognigy.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In the words of Smart City Duisburg
Published results, each linked to its dated source. We quote, we do not score.
Utilizing NiCE Cognigy with chat- and voice agents guarantees inquiries are streamlined and handled with the utmost quality. The consistency really makes a difference for a positive experience.Smart City Duisburg compared to other companies in Government & GovTech
Smart City Duisburg uses 1 AI tool. The median among the 65 Government & GovTech companies on usedby is 1. None of its 64 peers uses fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
65 Government & GovTech companies on usedby, by number of AI tools
- 57 companies with 1 tool
- 3 companies with 2 tools
- 2 companies with 3 tools
- 3 companies with 4 tools
Questions about AI at Smart City Duisburg
What AI tools does Smart City Duisburg use?
Smart City Duisburg uses 1 AI tool: Cognigy. 1 is confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.
Which AI tool do Government & GovTech companies use most?
Jotform is the most used AI tool among the 65 Government & GovTech companies on usedby: 6 of them use it. See who uses Jotform.
How does Smart City Duisburg compare to other Government & GovTech companies?
Smart City Duisburg uses 1 AI tool. The median among the 65 Government & GovTech companies on usedby is 1, and 0 of its 64 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Smart City Duisburg uses?
Each tool is linked to a public page that names Smart City Duisburg: a vendor's customer page, a published case study, a press release or a job post. We save most pages with a dated capture and check them again on each run. A tool leaves the list only after three checks in a row that no longer find Smart City Duisburg, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.