Cómo usa Assort Health LiveKit
90%
“Assort Health's customers can use AI to handle 90% of inbound calls”
Tal como se publicó en livekit.com, junio de 2025. Capturado por usedby el 8 oct 2026.
Qué pasó
Assort Health builds AI agents that handle patient communications by voice, SMS, and web for specialty healthcare practices. It uses LiveKit's Agents framework, SIP support, and cloud edge network as the real-time voice infrastructure for scheduling, triage, and other front-office tasks.
Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de LiveKit y de Assort Health, no nuestras.
- 20 million“Over 20 million patient interactions have been processed on LiveKit”
- 27 million“The platform has handled over 27 million patient-facing interactions with a 4.3/5 satisfaction rating and supports both inbound and outbound agents.”
- 99%+“Our agent greets them immediately and handles the interaction from the very beginning, with 99%+ accuracy.”
Patient calls are routed through Assort Health's internal abstraction layer, enabling intelligent workflows such as triaging patients to the correct department or physician, booking back-to-back appointments for siblings, and verifying insurance coverage in real time.
LiveKit enables us to very granularly fine-tune our agent code for every workflow and use any model provider. No other platform gives us this level of control.
When a new model comes out, we don't want to have to figure out how to integrate it into our product. Our focus is on building the safest, highest-performing, and most specialized patient-facing AI platform, and LiveKit is a key part of the real-time infrastructure that helps us scale.
Lo que dice la historia, y lo que verificamos
Comparamos la historia con su página en línea el 8 oct 2026.
- La cifra: 90%VerificadoImpresa palabra por palabra en la página, cerca del nombre de Assort Health.
- El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de Assort Health.
- La fecha de publicaciónVerificadoLeída en los metadatos de la propia página, nunca adivinada.
- Assort Health usa LiveKitVerificadoLínea de nivel Confirmado. Última verificación entre todas las fuentes: 8 oct 2026.
- El resultado en síNo verificadoLo citamos; no lo medimos.
Más historias
Misma empresa, misma herramienta o mismo sector.
