El uso: cómo Chexy implementa Lorikeet
Chexy uses Lorikeet's AI agent, named Chester, to handle customer support tickets such as identity verification, Aeroplan rewards and payment questions. After connecting Lorikeet to internal systems, the agent could look up payment records, account status and eligibility during live conversations.
Otros resultados publicados
Cifras publicadas en el caso de estudio de Lorikeet. usedby no las mide de forma independiente.
Monthly tickets handled by the agent went from about 1,500 to over 7,500, with payment questions included for the first time.
On the tickets Chester resolved, average handle time fell from 24 hours to about a minute.
En palabras del cliente
We connected Lorikeet to Chexy's systems, and that allows us to give Lorikeet access to a lot of our data which we previously didn't have access to.Otras empresas que utilizan Lorikeet
Clientes de distintos sectores, con pruebas públicas.
AmberConfirmado
ArborConfirmado
BreezeConfirmado
CarmoolaConfirmado
EasyKindConfirmado
EucalyptusConfirmadoConsultar la fuente
Basado en el caso de éxito publicado por Lorikeet. Verificamos las pruebas públicas; los resultados son los que declara el proveedor.
lorikeetcx.ai- Última verificación
- 27 oct 2026
Abrir la captura Lo que dice la historia, y lo que verificamos
Lo que comparamos con la página.
- La cifra: 72%Verificado
Impresa palabra por palabra en la página, cerca del nombre de Chexy.
- El pasaje citado arribaVerificado
Copiado palabra por palabra de la página, cerca del nombre de Chexy.
- Chexy usa LorikeetVerificado
Línea de nivel Confirmado.
- El resultado en síNo verificado
Lo citamos; no lo medimos.
The agent's share of inbound moved from about 24% to about 72% that week. Monthly tickets handled by the agent went from about 1,500 to over 7,500, with payment questions included for the first time. The support team stayed the same size.