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90 seconds

“patients get a response from Lorikeet within 90 seconds”

Tal como se publicó en lorikeetcx.ai. Capturado por usedby el 8 oct 2026.

Qué pasó

Eucalyptus, a digital health provider, uses Lorikeet's AI agent to handle patient support conversations across its digital clinics. It was adopted to speed up responses as a growing patient base stretched the existing support team.

Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Lorikeet y de Eucalyptus, no nuestras.

  • 20 hours“median first response times often sat at over 20 hours”

Scaling at this pace stretched the capacity of the existing team - median first response times often sat at over 20 hours.

De la página. lorikeetcx.ai, capturada el 8 oct 2026

Lorikeet’s triaging capabilities mean urgent medical questions are escalated to clinicians and dealt with quickly. This gives us the confidence to scale our healthcare offering safely. The uplift in patient satisfaction is icing on the cake.

Estelle Berton, Operations Lead, Eucalyptus. Fuente, capturada el 8 oct 2026

Without Lorikeet we would have been overwhelmed with enquiries - and our patients would have been waiting hours for critical information.

Simon Baume, Chief Operating Officer, Eucalyptus. Fuente, capturada el 8 oct 2026

We're delivering faster, more efficient support to our patients like never before, with no compromise to patient experience.

Simon Baume, Chief Operating Officer, Eucalyptus. Fuente, capturada el 8 oct 2026

This ensures we're addressing the most impactful issues for our patients – all the while continuing to scale quality support with AI.

Stella Marissa, Operations at Eucalyptus, Eucalyptus. Fuente, capturada el 8 oct 2026

Lo que dice la historia, y lo que verificamos

Comparamos la historia con su página en línea el 8 oct 2026.

  • La cifra: 90 secondsVerificadoImpresa palabra por palabra en la página, cerca del nombre de Eucalyptus.
  • El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de Eucalyptus.
  • Eucalyptus usa LorikeetVerificadoLínea de nivel Confirmado. Última verificación entre todas las fuentes: 8 oct 2026.
  • El resultado en síNo verificadoLo citamos; no lo medimos.

Misma empresa, misma herramienta o mismo sector.

60%“That figure now sits at 60% of all inbound on WhatsApp, chat, and email”Carmoola usa Lorikeet. Otro cliente de Lorikeet92%“Email response times dropped 92% from 24 hours to roughly two.”EasyKind usa Lorikeet. Otro cliente de Lorikeet60,000“Lorikeet answered about 60,000 calls from GiveCard cardholders”GiveCard usa Lorikeet. Otro cliente de Lorikeet