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usedby

95%

“reducing response times by 95%”

Tal como se publicó en intercom.com. Capturado por usedby el 8 oct 2026.

Qué pasó

Hospitable, a short-term rental management software company, uses Intercom to support its customers and adopted the Fin AI chatbot to answer common questions from its knowledge base around the clock. Questions Fin cannot answer are routed to human support agents.

Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Intercom y de Hospitable, no nuestras.

  • 500“It instantly resolved the 500 support queries that were in the backlog.”
  • 61%“in a recent poll of new customers, we found that 61% preferred to opt for the faster responses of AI vs waiting to speak with a customer support agent.”

With Fin resolving a large portion of inbound queries, Hospitable has been able to keep up with support demand – and even scale its operations – without having to dramatically increase headcount

De la página. intercom.com, capturada el 8 oct 2026

We chose Fin over other solutions because in testing, it consistently outperformed others on both speed and accuracy, which were incredibly important to us and our customers

Pierre-Camille Hamana, CEO and Founder of Hospitable, Hospitable. Fuente, capturada el 8 oct 2026

Lo que dice la historia, y lo que verificamos

Comparamos la historia con su página en línea el 8 oct 2026.

  • La cifra: 95%VerificadoImpresa palabra por palabra en la página, cerca del nombre de Hospitable.
  • El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de Hospitable.
  • Hospitable usa IntercomVerificadoLínea de nivel Confirmado. Última verificación entre todas las fuentes: 8 oct 2026.
  • El resultado en síNo verificadoLo citamos; no lo medimos.

Misma empresa, misma herramienta o mismo sector.

95%Customers who resolve their support query through3Commas usa Intercom. Otro cliente de Intercom80%“reduced their cost per support interaction by 80% – from $51 to $10 – in just two years”AgriWebb usa Intercom. Otro cliente de Intercom82%“boost its support automation efficiency rate (or "ROAR," rate of automated resolution) to an exceptional 82%”AI21 Labs usa Intercom. Otro cliente de Intercom