95%
“reducing response times by 95%”
Tal como se publicó en intercom.com. Capturado por usedby el 8 oct 2026.
Qué pasó
Hospitable, a short-term rental management software company, uses Intercom to support its customers and adopted the Fin AI chatbot to answer common questions from its knowledge base around the clock. Questions Fin cannot answer are routed to human support agents.
Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Intercom y de Hospitable, no nuestras.
- 500“It instantly resolved the 500 support queries that were in the backlog.”
- 61%“in a recent poll of new customers, we found that 61% preferred to opt for the faster responses of AI vs waiting to speak with a customer support agent.”
With Fin resolving a large portion of inbound queries, Hospitable has been able to keep up with support demand – and even scale its operations – without having to dramatically increase headcount
We chose Fin over other solutions because in testing, it consistently outperformed others on both speed and accuracy, which were incredibly important to us and our customers
Lo que dice la historia, y lo que verificamos
Comparamos la historia con su página en línea el 8 oct 2026.
- La cifra: 95%VerificadoImpresa palabra por palabra en la página, cerca del nombre de Hospitable.
- El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de Hospitable.
- Hospitable usa IntercomVerificadoLínea de nivel Confirmado. Última verificación entre todas las fuentes: 8 oct 2026.
- El resultado en síNo verificadoLo citamos; no lo medimos.




