Cómo usa Reid Health Notable
1600 hours
“Reid Health has saved its registration and customer contact center staff 1600 hours”
Tal como se publicó en notablehealth.com, mayo de 2026. Capturado por usedby el 8 oct 2026.
Qué pasó
Reid Health uses Notable to present pre-visit registration forms, including the Medicare MSPQ form, digitally so patients can complete them at home before arriving. The platform auto-populates previously known information for patients to review and confirm, and automates registration workflows.
Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Notable y de Reid Health, no nuestras.
- 53%“Today, 53% of Reid Health’s Medicare patients complete their MSPQ through Notable, in the comfort and privacy of their home.”
- 56%“Two weeks later, after Notable adjusted engagement features to fit the patient population, engagement rates reached 56%.”
- 38%“Reid Health deployed Notable at its geriatrics clinic first and, within the first week, reported a 38% digital completion rate among these patients.”
- 50%“This intelligent auto-fill capability has resulted in a 50% digital form completion rate among geriatric patients.”
By digitizing and automating the MSPQ, Reid Health can eliminate subsequent Epic workqueues altogether. For example, by automating registration workflows, Reid Health has saved its registration and customer contact center staff 1600 hours
Notable’s configurable platform and iterative approach to implementation enabled us to launch a digital-first check-in experience in just four weeks. On the back end, we have extended the capacity of our human workforce to serve patients, without having to increase staffing – the 96% patient satisfaction rating speaks for itself.
Like many health systems, our staffing needs exceeded our ability to hire. Notable has helped fill in these gaps and safeguard precious time and resources. We’re saving 3,500+ hours for the front desk, which has increased employee and job satisfaction, and will ultimately help us do the same — or more work — without hiring more staff.
Lo que dice la historia, y lo que verificamos
Comparamos la historia con su página en línea el 8 oct 2026.
- La cifra: 1600 hoursVerificadoImpresa palabra por palabra en la página, cerca del nombre de Reid Health.
- El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de Reid Health.
- La fecha de publicaciónVerificadoLeída en los metadatos de la propia página, nunca adivinada.
- Reid Health usa NotableVerificadoLínea de nivel Confirmado. Última verificación entre todas las fuentes: 8 oct 2026.
- El resultado en síNo verificadoLo citamos; no lo medimos.
Más historias
Misma empresa, misma herramienta o mismo sector.
