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3,500+ hours

“We’re saving 3,500+ hours for the front desk”

Tal como se publicó en notablehealth.com, mayo de 2026. Capturado por usedby el 8 oct 2026.

Qué pasó

Reid Health uses Notable to digitize patient registration and let patients confirm appointments and receive pre-visit instructions and reminders digitally, aiming to reduce no-shows and late cancellations. It has expanded the tool across its clinics and patient groups.

Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Notable y de Reid Health, no nuestras.

  • 8%“8% decrease in no-show rates”
  • 96%“the health system reports a 96% patient satisfaction rating”
  • 38%“within the first week, reported a 38% digital completion among these patients”
  • 56%“engagement rates reached 56%”

Using Notable, Reid Health is reducing no-shows and late cancellations by allowing patients to confirm appointments and receive pre-visit instructions and reminders digitally. As a result, the health system reports a 96% patient satisfaction rating across a variety of patient cohorts, from pediatrics to geriatrics.

De la página. notablehealth.com, capturada el 8 oct 2026

Notable’s configurable platform and iterative approach to implementation enabled us to launch a digital-first check-in experience in just four weeks. On the back end, we have extended the capacity of our human workforce to serve patients, without having to increase staffing – the 96% patient satisfaction rating speaks for itself.

Michelle McClurg, Vice President, Chief Experience Officer, Reid Health. Fuente, capturada el 8 oct 2026

Like many health systems, our staffing needs exceeded our ability to hire. Notable has helped fill in these gaps and safeguard precious time and resources. We’re saving 3,500+ hours for the front desk, which has increased employee and job satisfaction, and will ultimately help us do the same — or more work — without hiring more staff.

Chris Knight, CFO, Reid Health. Fuente, capturada el 8 oct 2026

Lo que dice la historia, y lo que verificamos

Comparamos la historia con su página en línea el 8 oct 2026.

  • La cifra: 3,500+ hoursVerificadoImpresa palabra por palabra en la página, cerca del nombre de Reid Health.
  • El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de Reid Health.
  • La fecha de publicaciónVerificadoLeída en los metadatos de la propia página, nunca adivinada.
  • Reid Health usa NotableVerificadoLínea de nivel Confirmado. Última verificación entre todas las fuentes: 8 oct 2026.
  • El resultado en síNo verificadoLo citamos; no lo medimos.

Misma empresa, misma herramienta o mismo sector.

87%“87% decrease in patient call turnaround time”Reid Health usa Abridge. Otra herramienta en Reid Health20%“134 additional completed telehealth encounters (20% increase)”Marshall Health Network usa Notable. Otro cliente de Notable537 hours“537 hours saved for registration staff over 6 weeks”Montage Health usa Notable. Otro cliente de Notable