Cómo usa Right Time Talkdesk
70%
“70% increase in supported brands”
Tal como se publicó en talkdesk.com. Verificado por usedby el 9 oct 2026.
Qué pasó
Right Time, a home HVAC provider, uses Talkdesk as its contact center platform for its agents across its brands. It uses Talkdesk to build a seasonal staffing model, replicate studio flows, and track call data from unique phone numbers per brand to guide marketing spend.
Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Talkdesk y de Right Time, no nuestras.
- 220+“With 220+ agents, they chose Talkdesk to modernize operations and stay laser-focused on their top priority: the customer.”
- 100–150“With 100–150 unique phone numbers per brand, Talkdesk data helps Right Time align call volume with campaign performance—ensuring better ROI on every marketing dollar.”
As a fast-growing home HVAC provider, Right Time expanded from 16 to 27 brands—creating a need for a more scalable, flexible contact center solution. With 220+ agents, they chose Talkdesk to modernize operations and stay laser-focused on their top priority: the customer.
We are a customer centric business who likes to anticipate our customers’ needs, and I believe that Talkdesk does the same for us when we need something. They know how to grow with the business and adjust with consumers’ needs and actually learn how to anticipate it even before it comes.
Lo que dice la historia, y lo que verificamos
Lo que comparamos con la página.
- La cifra: 70%VerificadoImpresa palabra por palabra en la página, cerca del nombre de Right Time.
- El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de Right Time.
- Right Time usa TalkdeskVerificadoLínea de nivel Confirmado.
- El resultado en síNo verificadoLo citamos; no lo medimos.
Más historias
Misma empresa, misma herramienta o mismo sector.
