10,000
employee support issues resolved
Tal como se publicó en moveworks.com. Capturado por usedby el 8 oct 2026.
Qué pasó
Wellstar uses the Moveworks AI Assistant, called WALi internally, in Microsoft Teams and the ServiceNow portal so employees can get help in natural language. It autonomously handles routine IT requests such as account unlocks and password resets, handles basic approvals, and delivers targeted communications to staff.
Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Moveworks y de Wellstar, no nuestras.
- 6,600“WALi solved more than 10,000 issues, unlocked 6,600 accounts, and answered more than 5,500 questions.”
Keeping people from manually assigning basic tickets every day is a huge time saver. Little things like Moveworks answering, ‘Hey, how do I change my password?’ have been game-changing. We went from having 60% of our calls about password resets to 10%.
Keeping people from manually assigning basic tickets every day is a huge time saver. Little things like Moveworks answering, ‘Hey, how do I change my password?’ have been game-changing. We went from having 60% of our calls about password resets to 10%.
Lo que dice la historia, y lo que verificamos
Comparamos la historia con su página en línea el 8 oct 2026.
- La cifra: 10,000VerificadoLa cifra está en la página; su etiqueta es redacción nuestra.
- El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de Wellstar.
- Wellstar usa MoveworksVerificadoLínea de nivel Confirmado. Última verificación entre todas las fuentes: 8 oct 2026.
- El resultado en síNo verificadoLo citamos; no lo medimos.
Más historias
Misma empresa, misma herramienta o mismo sector.
