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Un outil, une entreprise

Comment Uown Leasing utilise Level AI

$75,000

“This saved roughly $75,000 in the agent’s salary costs.”

Tel que publié sur thelevel.ai. Capturé par usedby le 8 oct. 2026.

Ce qui s’est passé

Uown Leasing uses Level AI's Virtual Agent to handle transactional inbound calls around the clock, including taking payments, checking balances, quoting payoff amounts, changing due dates, and explaining promotional expirations. Calls that need more help are transferred to live agents.

Résumé rédigé par usedby à partir de la page source, en anglais. Les chiffres sont ceux de Level AI et de Uown Leasing, pas les nôtres.

  • 30%“Uown Leasing automated 30% of its inbound calls using Level AI’s Virtual Agent, enabling 24/7 service.”
  • $500,000“The Virtual Agent collects around $200,000 a month, totaling over $500,000 so far.”
  • Ten percent“Ten percent of those collections come in between midnight and six in the morning, money that used to sit in a voicemail box until the next day.”
  • five percent“Uown even reduced its agent team by five percent through natural attrition, with no backfills for departures during the first half of the year.”

Uown even reduced its agent team by five percent through natural attrition, with no backfills for departures during the first half of the year. This saved roughly $75,000 in the agent’s salary costs.

Extrait de la page. thelevel.ai, capturée le 8 oct. 2026

Those were hours where the consumer would reach an IVR, leave a voicemail if they chose to, and then we'd have to try to get them back during the day.

Daniel Klein, CEO, Uown Leasing. Source, capturée le 8 oct. 2026

Ce que dit le témoignage, et ce que nous avons vérifié

Nous avons comparé le témoignage à sa page en ligne le 8 oct. 2026.

  • Le chiffre : $75,000VérifiéImprimé mot pour mot sur la page, près du nom de Uown Leasing.
  • L’extrait cité plus hautVérifiéCopié mot pour mot depuis la page, près du nom de Uown Leasing.
  • Uown Leasing utilise Level AIVérifiéLigne de niveau Confirmé. Dernière vérification, toutes sources confondues : 8 oct. 2026.
  • Le résultat lui-mêmeNon vérifiéNous le citons ; nous ne l’avons pas mesuré.

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