Como Sweetgreen usa Listen
Sweetgreen's consumer insights team uses Listen to run customer research studies that combine quantitative scale with qualitative depth. They use it to test products such as wraps and app features across markets and act on the findings quickly.
Ver a prova capturadaO caso de uso: como Sweetgreen implanta Listen
Sweetgreen's consumer insights team uses Listen to run customer research that combines quantitative scale with qualitative depth, covering markets across the country. They use it to test new products like wraps and to guide features like the in-app nutrition calculator, with results in days instead of months.
Outros resultados informados
Números publicados no estudo de caso de Listen. Eles não são medidos de forma independente pelo usedby.
The wraps expanded into 67 restaurants.
For half the cost, we can have five times as many responses on all of the research that we run
We just do 10 times more with it now.
Nas palavras do cliente
By having the speed to insight, insights can lead to actions. Those actions are then showing up in the real world at real Sweetgreen restaurants within weeks or months instead of years.We founded Sweetgreen with the simple mission of building healthier communities by connecting people to real food.We have this term: moving at the speed of culture. Especially today, culture is moving so quickly, so being able to move with culture faster is really, really important.Our customers have the answers, and listening to them is really the key to unlocking the next phases of growth and innovation for the company.This is going to be the standard of how we run research and how we really connect with our customers to get this level of insightI think we kind of keep that as a core belief system at SweetgreenThe number one problem we were facing as a research team was we could not do things as quickly as we needed toFor half the cost, we can have five times as many responses on all of the research that we runand by Thursday morning I have data back, results and insight from a study that we ran with Listen, that never would have been possible with all of our old methodologies.We get all the insights, and it’s better for the customer and for the business because we can iterate and innovate on more things at once.Not to mention that we’re getting the results turned around and analyzed in about a tenth of the time.Our marketing budget hasn’t changed or decreasedWe just do 10 times more with it now.Actually didn't cut our research budget. We're just doing 10 times more and being able to move much quicker.Outras ferramentas de IA usadas por Sweetgreen
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Com base no estudo de caso publicado por Listen. Verificamos as evidências públicas; os resultados são informados pelo fornecedor.
listenlabs.ai- Última verificação
- 3 de out. de 2026
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Not to mention that we’re getting the results turned around and analyzed in about a tenth of the time.