
Quick Info
What is Mindset?
Mindset is an AI-powered platform that leverages AI to automate customer service and improve support experiences. It helps teams work more efficiently with intelligent automation and advanced AI capabilities.
Key Capabilities
AI-powered ticket routing
Powered by advanced AI models
Automated responses
Streamline repetitive tasks
Knowledge base integration
Connect with your stack
Multi-channel support
Core Mindset capability
Sentiment analysis
Core Mindset capability
Agent assistance tools
Core Mindset capability
Real-world use cases
See how leading companies are leveraging Mindset to transform their workflows


Break Point Academy

5app

Training Industry
Leverages Mindset for AI-powered assistance and workflow automation in their hr & recruiting operations.

HACT
Leverages Mindset for AI-powered assistance and workflow automation in their non-profit & ngo operations.

Achieve Unite
Leverages Mindset for AI-powered assistance and workflow automation in their management consulting operations.
What users say about Mindset
Trusted by teams at Break Point Academy, Achieve Unite, and 5app
“Read case study‘‘The AI ability is dynamic, its individual. I can put a question in there to stimulate an answer thats really tailored to me, and thats what I find so powerful. I can fill my knowledge banks in the platform, uploading my books and content on a regular basis. The [user] can go to the segments, which could be 1 minute of a 2 hour podcast…but thats the bit that really makes that difference. The app lets me go to that exact bit I needed, without spending hours looking for it."”
“Read case studyMindset is enabling us to move to a recurring revenue business model, offering a more engaging experience for clients, all by putting our research and content into a knowledge base that raises the value for everyone. We're really happy to be partnered with Mindset and expect to continue for years to come”
“Read case study"The 5app team's dedication to their customers is clear in everything they do. James and his team have taken a thoughtful and strategic approach to AI – they're not chasing hype; they're solving real problems for their users. That's the kind of partnership we value."”
Mindset adoption by industry
See which industries are leading the adoption of Mindset
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Frequently asked questions about Mindset
Mindset is used by 7 companies including Brilliant Buttons, Break Point Academy, 5app. These organizations leverage Mindset for chatbots & live chat capabilities.
📊 Mindset is tracked by UsedBy.ai with 7 verified company adoptions, primarily in HR & Recruiting.
Not sure if Mindset is right for you?
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Looking for something else? See how Mindset compares to Live Person, iAdvize or Tidio.








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