The use case: how Ahold Delhaize deploys Pactum
Ahold Delhaize USA's Indirect Center of Excellence uses Pactum's AI digital workers to negotiate with select suppliers with the goal of cost savings. The agents work within guardrails set by the customer, and people review every negotiation.
In the customer’s words
The real opportunity is helping our team scale routine activity so our associates can stay focused on strategic supplier relationships and higher-value workOther AI tools used by Ahold Delhaize
Other public relationships recorded on usedby.
Explore Ahold Delhaize’s AI stackPactum users in Retail
Companies in the same sector, with public evidence.
See all Pactum customersGo straight to the source
Based on Pactum’s published case study. We check the public evidence; the results are reported by the vendor.
pactum.com- Last checked
- Oct 28, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Ahold Delhaize.
- Ahold Delhaize uses PactumChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Digital workers negotiate with select suppliers, with the goal of cost savings. “We’re a couple of months into the relationship, and we’ve had great results so far,” Jim says.


