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How American Standard uses Regal

$1.7M

“$1.7M Revenue generated by AI-led interactions in <5 months”

As published on regal.ai. Captured by usedby on Oct 8, 2026.

What happened

American Standard uses Regal's AI agents to respond to every inbound and outbound home remodeling lead, including after hours and at peak times. The agents also qualify leads and hand them to human reps with full context.

Summary written by usedby from the source page, in English. The figures are those of Regal and American Standard, not ours.

  • 95%“95% Containment rate on inbound calls”
  • 88%“88% Positive contact sentiment”

AI agents captured inbound demand in real time by answering after-hours and peak-time calls, providing homeowners with immediate responses to their questions and capturing key details in a structured format for follow-up.

From the page. regal.ai, captured Oct 8, 2026

With Regal, we’ve created a more responsive, seamless experience for homeowners from their very first interaction.

Michael Coker, Director, Digital Marketing & DTC Commerce, American Standard. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: $1.7MCheckedPrinted word for word on the page, near the name of American Standard.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of American Standard.
  • American Standard uses RegalCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

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