The use case: how Kärcher deploys Insider One
Kärcher uses Insider One's Agent One to plan, run and optimize personalized customer engagement autonomously, within brand guardrails set by its marketing team. It also uses Eureka, Web Personalization, Smart Recommender and Architect for onsite search, product discovery and cart abandonment follow-up.
More reported results
Figures published in Insider One’s case study. They are not independently measured by usedby.
it cut journey effort by 88%
Personalized discovery experiences delivered 47% higher search-driven conversion
increased revenue per personalized visitor by 21%
Kärcher reduced cart abandonment by 31%
In the customer’s words
With Agent One™ Teams, we define the outcome, strategy, and guardrails. The system then plans, coordinates, and improves the engagement needed to pursue that outcome, expanding our decision-making and execution capacity beyond what our team could achieve manually and enabling us to deliver more impactful customer engagement at scale.Insider One users in Manufacturing
Companies in the same sector, with public evidence.
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Go straight to the source
Based on Insider One’s published case study. We check the public evidence; the results are reported by the vendor.
insiderone.com- Source published
- Nov 13, 2026
- Last checked
- Nov 15, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 2.5XChecked
Printed word for word on the page, near the name of Kärcher.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Kärcher.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Kärcher uses Insider OneChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Compared with equivalent manually configured journeys, Agent One™ generated 2.5X more incremental net revenue. By learning from every outcome and improving decisions as it operates, it cut journey effort by 88%, giving Kärcher greater optimization capacity with the same team.