Skip to main content
usedby

Who uses Insider One?

AI customer engagement platform for personalized journeys across web, app, email, SMS and WhatsApp. insiderone.com

40

companies use Insider One

34 confirmed 6 observed

40 companies use Insider One. 13% are in Fashion & Apparel. Confirmed or observed customers include Coca Cola, Samsung, and Toyota. 34 of them are confirmed by a published case study, quote or press release.Latest check Oct 8, 2026: 40 of 40 companies checked, from 38 public sources.

Customers by proof
34 confirmed, 6 observed
Top industry
Fashion & Apparel, 13% of customers
Security
ISO 27001Source: insiderone.com, checked Oct 8, 2026
Most similar
Appier, 4 shared customers

What Insider One does

Insider One is a customer engagement platform that personalizes marketing across web, email, mobile app, SMS, RCS, WhatsApp and site search. Its Agent One layer runs engagement operations and acts on customer intent with AI agents. The company reports more than 2,000 brand customers.

Written by usedby from insiderone.com.

Main features

  • Agent One AI agents for customer engagement
  • Cross-channel journey orchestration
  • Web and app personalization
  • Site search and conversational CX
  • WhatsApp, SMS and RCS messaging
  • 100+ integrations

Common uses

  • Personalized e-commerce journeys
  • Cross-channel retention campaigns
  • Conversational commerce on WhatsApp
  • Audience segmentation by intent

40 companies use Insider One

Every company below links to the public page that shows it uses Insider One. Open a row to see the dated capture.

Customers over time: appears once we have six months of archived captures.

CompanyIndustryProof
Coca ColaConsumer Goods
SamsungTelecommunications
ToyotaAutomotive Manufacturing
L'OréalBeauty & Cosmetics
AdidasFashion & Apparel
AllianzInsurance & InsurTech
HPIT Services & System Integration
HyundaiAutomotive Manufacturing
VodafoneTelecommunications
DECATHLONRetail
Showing 10 of 40.

By industry

13% of Insider One's customers are in Fashion & Apparel.

Fashion & Apparel5
Automotive Manufacturing3
Insurance & InsurTech2
IT Services & System Integration2
Telecommunications2
Other26

Is Insider One right for your company?

See what companies in your industry use, from the companies we track. Pick your industry.

Of the 50 Fashion & Apparel companies on usedby, 5 are listed as Insider One customers. 2 use only another Marketing Personalization & Ads tool.

  • Insider One only, 10%
  • Insider One and another tool in Marketing Personalization & Ads, 0%
  • Another tool in Marketing Personalization & Ads only, 4%
  • No Marketing Personalization & Ads tool we can see, 86%

These are companies usedby tracks because a public page names them, often Insider One's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.

What customers report

Results as published by Insider One and its customers. Each one links to its dated source. We quote, we do not score.

49xROI within eight weeks

Slazenger
Vendor case studyPublished Aug 31, 2026

$310Kincremental revenue gained

Safat Home
Vendor case studyPublished Jul 10, 2023

8%increase in AOV using micro-segmentation

DECATHLON
Vendor case studyPublished Feb 12, 2024

30XROI

Vogacloset
Vendor case studyPublished Sep 4, 2026

35%increase in average order value

Philips
Vendor case studyPublished Feb 1, 2021

25%higher conversion rate than the industry average

Burger King
Vendor case studyPublished Oct 6, 2023

6Xfaster campaign execution

Belgian Cycling Factory
Vendor case studyPublished Sep 9, 2026

39%increase in ROAS

Yves Rocher
Vendor case studyPublished Mar 15, 2024

58%increase in conversions via Countdown Bar

Avon
Vendor case studyPublished Jul 7, 2026

3Xincrease in verified leads

Generali
Vendor case studyPublished Jul 8, 2026

Read the story

Newsweek
Vendor case studyPublished Feb 1, 2021

Read the story

Pegasus
Vendor case studyPublished Feb 1, 2021
We’ve been using Insider across website and mobile, including Web Suite, Smart Recommender, Email, and Web Push.
Ecommerce Manager at Safat Home, Ecommerce Manager, Safat Home. Source, Captured Oct 8, 2026
Using Insider’s dynamic attributes and onsite experiment tools for our website, we were able to improve our conversion rate by almost 14% and increase average order value by 8%.
Ecommerce & Omnichannel Director, Ecommerce & Omnichannel Director, DECATHLON. Source, Captured Oct 8, 2026
Here, 12 of 25 stories about Insider One.Browse stories of every tool

Before you buy Insider One

What Insider One publishes on the points buyers check first, each with its source and check date.

SecurityISO 27001insiderone.com, checked Oct 8, 2026
Data processing termsA data processing agreement is available.insiderone.com, checked Oct 8, 2026
IntegrationsGoogle Ads, Facebook Ads, TikTok Ads, Google Analytics, Amplitude, Mixpanel, Segment, Salesforce CRM, Shopify, Klaviyo, Mailchimp, HubSpot CRMinsiderone.com, checked Oct 8, 2026

Questions to ask in your demo

  1. Which of your customers look like us, by industry and size?
  2. What does a pilot cost, and what decides the move to a full contract?
  3. Where is our data stored, who can access it, and is it used to train models?
  4. How does Insider One work with the tools we already use?

Insider One alternatives

Tools compared with Insider One most often, with the customers they share.

ToolCustomersShared with Insider OneCompare
Appier28 customers, 4 shared284Insider One vs Appier
AdCreative26 customers, 3 shared263Insider One vs AdCreative
Bloomreach50 customers, 2 shared502Insider One vs Bloomreach
Movable Ink65 customers, 1 shared651Insider One vs Movable Ink
Optimove42 customers, 1 shared421Insider One vs Optimove

Questions about Insider One

Who uses Insider One?

40 companies use Insider One, including Coca Cola, Samsung, and Toyota.

Which industries use Insider One?

The industries with the most Insider One customers are Fashion & Apparel (5), Automotive Manufacturing (3), and Insurance & InsurTech (2).

What are the alternatives to Insider One?

The tools compared with Insider One most often are Appier (28 customers, 4 shared), AdCreative (26 customers, 3 shared), Bloomreach (50 customers, 2 shared), and Movable Ink (65 customers, 1 shared). See all Insider One alternatives.

How does usedby know who uses Insider One?

Each company is linked to a public page that names it: Insider One's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.

What do confirmed, observed and signal mean?

Confirmed (34): a case study, a named quote or a press release. Observed (6): Insider One shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Insider One, the weakest proof. Every level counts as a customer, and each line shows its level.

How current is this list?

The most recent check was on October 8, 2026, and 40 of 40 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.

Changes and sources

New customers

No new customer yet. Tracking of Insider One started on October 8, 2026. New customers appear after two complete checks of its pages.

Where this data comes from

Customer page insiderone.com/case-studiesCaptured Oct 8, 2026
38 case studies, quotes and press releasesLatest capture Oct 8, 2026