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Who uses Bloomreach?

AI personalization platform for marketing, product search and conversational shopping in e-commerce. bloomreach.com

50

companies use Bloomreach

33 confirmed 17 observed

50 companies use Bloomreach. 2% are in Banking & Mortgages. Confirmed or observed customers include Red Bull, Capital One, and T-Mobile. 33 of them are confirmed by a published case study, quote or press release.Latest check Oct 8, 2026: 50 of 50 companies checked, from 20 public sources.

Customers by proof
33 confirmed, 17 observed
Top industry
Banking & Mortgages, 2% of customers
Security
SOC 2 (type not stated)Source: bloomreach.com, checked Oct 8, 2026
Most similar
Movable Ink, 1 shared customer

What Bloomreach does

Bloomreach personalizes marketing and commerce experiences with its Loomi AI. It covers email and cross-channel marketing automation, product search and merchandising, and a Shopping Agent for customer conversations. Loomi decides content, timing and channel for each customer across email, SMS, WhatsApp, web, ads and app.

Written by usedby from bloomreach.com.

Main features

  • Loomi AI decisioning and send-time optimization
  • Marketing Agent that builds workflows from a prompt
  • Shopping Agent for conversational commerce
  • Product search and merchandising
  • Loomi Connect custom agent builder with MCP
  • 175+ integrations

Common uses

  • Personalized email and SMS campaigns
  • E-commerce site search and recommendations
  • Conversational shopping assistance
  • Cross-channel customer journeys

Works with

  • Shopify
  • Snowflake
  • Google Cloud
  • Databricks
  • AWS
  • TikTok
  • Meta
  • Yotpo
  • Recharge
  • Gorgias

50 companies use Bloomreach

Every company below links to the public page that shows it uses Bloomreach. Open a row to see the dated capture.

Customers over time: appears once we have six months of archived captures.

CompanyIndustryProof
Red BullConsumer Goods
Capital OneBanking & Mortgages
T-MobileTelecommunications
PandoraFashion & Apparel
260 Sample Sale—
AO—
Bash—
Benefit Cosmetics—
Boohoo—
Charles Tyrwhitt—
Showing 10 of 50.

By industry

2% of Bloomreach's customers are in Banking & Mortgages.

Banking & Mortgages1
Consumer Goods1
E-commerce & D2C1
Fashion & Apparel1
Restaurants & Food Services1
Other45

Is Bloomreach right for your company?

See what companies in your industry use, from the companies we track. Pick your industry.

Of the 94 Banking & Mortgages companies on usedby, 1 is listed as Bloomreach customers. 2 use only another Marketing Personalization & Ads tool.

  • Bloomreach only, 1%
  • Bloomreach and another tool in Marketing Personalization & Ads, 0%
  • Another tool in Marketing Personalization & Ads only, 2%
  • No Marketing Personalization & Ads tool we can see, 97%
Including Capital One.

These are companies usedby tracks because a public page names them, often Bloomreach's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.

What customers report

Results as published by Bloomreach and its customers. Each one links to its dated source. We quote, we do not score.

5xrevenue per email

Revolution Beauty
Vendor case studyPublished Sep 16, 2025

12%increase in revenue from personalized campaigns

Cooltra
Vendor case studyPublished May 7, 2026

76%reduction in failed searches

Wickes
Vendor case studyPublished Jun 4, 2026

20%revenue uplift from triggered programs

Charles Tyrwhitt
Vendor case studyPublished Jul 7, 2026

4.3 PPincrease in redeemed personal offers

Coop
Vendor case studyPublished Jul 7, 2026

27%increase in email revenue over its 2025 average in 90 days

Dream Car Giveaways
Vendor case studyPublished Aug 24, 2026

10 hourssaved per month in manual data preparation

Miele
Vendor case studyPublished Aug 8, 2025

100%growth in loyalty program members during 2024

Krombacher
Vendor case studyPublished Feb 20, 2026

16%increase in revenue from search

HD Supply
Vendor case studyPublished Apr 7, 2024

6 monthsTime to go live

Deutsche Telekom AG
Vendor case studyPublished May 1, 2024

30%increase in click-through rate on locally

New York Pizza
Vendor case studyPublished May 4, 2026

95%Uplift in click-through rate (50/50 split test)

On the Beach
Vendor case studyPublished May 10, 2024
We were trying to think out of the box, and it’s incredible what Loomi Marketing Agent has unlocked for us. It’s so easy to build campaigns now, and they’ve been performing even better than we expected.
Ash Madhav, Head of Customer Insight & Engagement, Revolution Beauty, Revolution Beauty. Source, Captured Oct 8, 2026
With a strong understanding of our customers and top-notch tools, we can personalize content, segment effectively, and track results easily with Bloomreach.
Alessandra Oropeza, Retention Manager at Cooltra, Cooltra. Source, Captured Oct 8, 2026
Here, 12 of 14 stories about Bloomreach.Browse stories of every tool

Before you buy Bloomreach

What Bloomreach publishes on the points buyers check first, each with its source and check date.

SecuritySOC 2 (type not stated)bloomreach.com, checked Oct 8, 2026
Data processing termsA data processing agreement is available.bloomreach.com, checked Oct 8, 2026

Questions to ask in your demo

  1. Which of your customers look like us, by industry and size?
  2. What does a pilot cost, and what decides the move to a full contract?
  3. Where is our data stored, who can access it, and is it used to train models?
  4. How does Bloomreach work with the tools we already use?

Bloomreach alternatives

Tools compared with Bloomreach most often, with the customers they share.

ToolCustomersShared with BloomreachCompare
Movable Ink65 customers, 1 shared651Bloomreach vs Movable Ink
Insider One40 customers, 2 shared402Bloomreach vs Insider One
Optimove42 customers, 0 shared420Bloomreach vs Optimove
Appier28 customers, 1 shared281Bloomreach vs Appier
AdCreative26 customers, 1 shared261Bloomreach vs AdCreative

Questions about Bloomreach

Who uses Bloomreach?

50 companies use Bloomreach, including Red Bull, Capital One, and T-Mobile.

Which industries use Bloomreach?

The industries with the most Bloomreach customers are Banking & Mortgages (1), Consumer Goods (1), and E-commerce & D2C (1).

What are the alternatives to Bloomreach?

The tools compared with Bloomreach most often are Movable Ink (65 customers, 1 shared), Insider One (40 customers, 2 shared), Optimove (42 customers, 0 shared), and Appier (28 customers, 1 shared). See all Bloomreach alternatives.

How does usedby know who uses Bloomreach?

Each company is linked to a public page that names it: Bloomreach's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.

What do confirmed, observed and signal mean?

Confirmed (33): a case study, a named quote or a press release. Observed (17): Bloomreach shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Bloomreach, the weakest proof. Every level counts as a customer, and each line shows its level.

How current is this list?

The most recent check was on October 8, 2026, and 50 of 50 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.

Changes and sources

New customers

No new customer yet. Tracking of Bloomreach started on October 8, 2026. New customers appear after two complete checks of its pages.

Where this data comes from

Customer page bloomreach.com/en/case-studiesCaptured Oct 8, 2026
20 case studies, quotes and press releasesLatest capture Oct 8, 2026