6
AI tools in use at Capital One
Capital One uses 6 AI tools: Persado (Marketing Copywriting), ZoomInfo (Sales Prospecting & Enrichment), Bloomreach (Marketing Personalization & Ads), Chroma (Vector Databases), and 2 other tools. 2 are confirmed by a published story, quote or press release; 4 are listed on the vendor's own pages.Latest check Oct 8, 2026: 5 of 6 tools checked, from 10 public sources.
- Industry
- Banking & Mortgages
- Website
- capitalone.com
- AI tools in use
- 6Median for the 94 Banking & Mortgages companies on usedby: 1
- Latest check
- October 8, 20265 of 6 tools checked so far
Every AI tool at Capital One
6 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Persado | Marketing Copywriting | — | persado.com | |
 ZoomInfo | Sales Prospecting & Enrichment | — | zoominfo.com | |
 Bloomreach | Marketing Personalization & Ads | — | bloomreach.com | |
 Chroma | Vector Databases | — | trychroma.com | |
 H2O.ai | ML Ops & Training | — | h2o.ai | |
 Norm AI | Compliance Automation | — | norm.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Capital One's own words
Published results, each linked to its dated source. We quote, we do not score.
The biggest drag on marketing performance in banking isn't bad creative — it's the six weeks it takes to get anything to market. Persado compresses that to days, without cutting corners on compliance.ZoomInfo has become an integral part of our business. Simply put, without it, we would have a huge gap in our sales enablement strategy.Capital One compared to other Banking & Mortgages companies
Capital One uses 6 AI tools. The median among the 94 Banking & Mortgages companies on usedby is 1. 88 of its 93 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
94 Banking & Mortgages companies on usedby, by number of AI tools
- 62 companies with 1 tool
- 13 companies with 2 tools
- 10 companies with 3 tools
- 3 companies with 4 tools
- 0 companies with 5 tools
- 3 companies with 6 tools
- 1 company with 7 tools
- 2 companies with 8 tools
What its peers use that Capital One does not
Questions about AI at Capital One
What AI tools does Capital One use?
Capital One uses 6 AI tools: Persado, ZoomInfo, Bloomreach, Chroma, H2O.ai, and Norm AI. 2 are confirmed by a published story, quote or press release, and 4 are listed on the vendor's own pages.
Does Capital One use Zest?
usedby has not found a public page showing that Capital One uses Zest. Zest is the most used AI tool among the 94 Banking & Mortgages companies on usedby: 23 of them use it. See who uses Zest.
How does Capital One compare to other Banking & Mortgages companies?
Capital One uses 6 AI tools. The median among the 94 Banking & Mortgages companies on usedby is 1, and 88 of its 93 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Capital One uses?
Each tool is linked to a public page that names Capital One: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Capital One, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.