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What AI does Citi use?

Banking & Mortgages · citi.com

8

AI tools in use at Citi

3 confirmed 5 observed

Citi uses 8 AI tools: Endor Labs and Sonar (Code Quality & Security), Kore.ai and Palantir AIP (Enterprise AI Platforms), Harness (DevOps & Feature Mgmt), Movable Ink (Marketing Personalization & Ads), and 2 other tools. 3 are confirmed by a published story, quote or press release; 5 are listed on the vendor's own pages.Latest check Oct 8, 2026: 8 of 8 tools checked, from 13 public sources.

Website
citi.com
AI tools in use
8Median for the 94 Banking & Mortgages companies on usedby: 1
Latest check
October 8, 20268 of 8 tools checked so far

Every AI tool at Citi

8 lines, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
Endor LabsCode Quality & Security—endorlabs.com
HarnessDevOps & Feature Mgmt—harness.io
Movable InkMarketing Personalization & AdsOn or before May 2025movableink.com
CognitionAutonomous Coding Agents—cognition.com
EightfoldRecruiting & Talent Acquisition—eightfold.ai
Kore.aiEnterprise AI Platforms—kore.ai
Palantir AIPEnterprise AI Platforms—palantir.com
SonarCode Quality & Security—sonarsource.com

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In Citi's own words

Published results, each linked to its dated source. We quote, we do not score.

Harness CD lets us release each change within minutes of a pull request being merged. Running all the necessary tests and scans during the pipeline gives us the confidence to do this.
Stefanos Piperoglou, Technical Program Manager, Harness. Source, Captured Oct 7, 2026
Release times went from days to seven minutes across 20,000 engineers. Harness CD made that possible.
Stefanos Piperoglou, Technical Program Manager, Harness. Source, Captured Oct 7, 2026

Citi compared to other Banking & Mortgages companies

Citi uses 8 AI tools. The median among the 94 Banking & Mortgages companies on usedby is 1. 92 of its 93 peers use fewer.

These counts cover public proof only. A company can use tools that no public page names.

AI tools per company

94 Banking & Mortgages companies on usedby, by number of AI tools

  1. 62 companies with 1 tool
  2. 13 companies with 2 tools
  3. 10 companies with 3 tools
  4. 3 companies with 4 tools
  5. 0 companies with 5 tools
  6. 3 companies with 6 tools
  7. 1 company with 7 tools
  8. 2 companies with 8 tools

What its peers use that Citi does not

Questions about AI at Citi

What AI tools does Citi use?

Citi uses 8 AI tools: Endor Labs, Harness, Movable Ink, Cognition, Eightfold, Kore.ai, Palantir AIP, and Sonar. 3 are confirmed by a published story, quote or press release, and 5 are listed on the vendor's own pages.

Does Citi use Zest?

usedby has not found a public page showing that Citi uses Zest. Zest is the most used AI tool among the 94 Banking & Mortgages companies on usedby: 23 of them use it. See who uses Zest.

How does Citi compare to other Banking & Mortgages companies?

Citi uses 8 AI tools. The median among the 94 Banking & Mortgages companies on usedby is 1, and 92 of its 93 peers use fewer tools. These counts cover public proof only.

How does usedby know which AI tools Citi uses?

Each tool is linked to a public page that names Citi: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Citi, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.