Who uses Unstructured?
Turns 65+ file types of unstructured enterprise documents into clean, structured data ready for LLMs and agents. unstructured.io
7
companies use Unstructured
7 companies use Unstructured. 43% are in Banking & Mortgages. Confirmed or observed customers include Amazon, Google, and JPMorgan Chase. 1 of them is confirmed by a published case study, quote or press release.Latest check Oct 6, 2026: 7 of 7 companies checked, from 1 public source.
- Category
- Document & Process Intelligence
- Customers by proof
- 1 confirmed, 6 observed
- Top industry
- Banking & Mortgages, 43% of customers
- Security
- SOC 2 Type II, ISO 27001, HIPAASource: trust.unstructured.io, checked Oct 8, 2026
- Most similar
- LlamaIndex, no shared customer yet
- Website
- unstructured.io
What Unstructured does
Unstructured ingests documents from enterprise sources, applies the right parsing strategy per file (including vision-language models), and outputs structured, chunked data to vector stores and other destinations. Pipelines run continuously with change detection and incremental processing through 40+ connectors. It is used by teams in finance, healthcare, government, legal and insurance building GenAI and RAG applications.
Written by usedby from unstructured.io.
Main features
Common uses
Works with
7 companies use Unstructured
Every company below links to the public page that shows it uses Unstructured. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 Amazon | E-commerce & D2C | |
 Google | Artificial Intelligence | |
 JPMorgan Chase | Banking & Mortgages | |
 SAP | IT Services & System Integration | |
 Bank of America | Banking & Mortgages | |
 Citibank | Banking & Mortgages | |
 Humana | Insurance & InsurTech |
What customers report
Results as published by Unstructured and its customers. Each one links to its dated source. We quote, we do not score.
Before you buy Unstructured
What Unstructured publishes on the points buyers check first, each with its source and check date.
| Security | SOC 2 Type II, ISO 27001, HIPAA | trust.unstructured.io, checked Oct 8, 2026 |
|---|---|---|
| Free trial | Free trial or free plan available. | unstructured.io, checked Oct 8, 2026 |
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Unstructured work with the tools we already use?
Unstructured alternatives
Tools compared with Unstructured most often, with the customers they share.
| Tool | Customers | Shared with Unstructured | Compare |
|---|---|---|---|
 LlamaIndex48 customers, 0 shared | 48 | 0 | Unstructured vs LlamaIndex |
 Rossum41 customers, 0 shared | 41 | 0 | Unstructured vs Rossum |
Questions about Unstructured
Who uses Unstructured?
7 companies use Unstructured, including Amazon, Google, and JPMorgan Chase.
Which industries use Unstructured?
The industries with the most Unstructured customers are Banking & Mortgages (3), Artificial Intelligence (1), and E-commerce & D2C (1).
What are the alternatives to Unstructured?
The tools compared with Unstructured most often are LlamaIndex (48 customers, 0 shared) and Rossum (41 customers, 0 shared). See all Unstructured alternatives.
How does usedby know who uses Unstructured?
Each company is linked to a public page that names it: Unstructured's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (1): a case study, a named quote or a press release. Observed (6): Unstructured shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Unstructured, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 6, 2026, and 7 of 7 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
No new customer yet. Tracking of Unstructured started on October 6, 2026. New customers appear after two complete checks of its pages.