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What AI does Humana use?

Insurance & InsurTech · humana.com

7

AI tools in use at Humana

2 confirmed 5 observed

Humana uses 7 AI tools: Zip and Globality (Procurement & Sourcing), Cohere Health (Healthcare AI), HireVue (Recruiting & Talent Acquisition), Invoca (Revenue Intelligence), and 2 other tools. 2 are confirmed by a published story, quote or press release; 5 are listed on the vendor's own pages.Latest check Oct 8, 2026: 7 of 7 tools checked, from 10 public sources.

Website
humana.com
AI tools in use
7Median for the 139 Insurance & InsurTech companies on usedby: 1
Latest check
October 8, 20267 of 7 tools checked so far

Every AI tool at Humana

7 lines, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
Cohere HealthHealthcare AI—coherehealth.com
ZipProcurement & Sourcing—zip.com
GlobalityProcurement & Sourcing—globality.com
HireVueRecruiting & Talent Acquisition—hirevue.com
InvocaRevenue Intelligence—invoca.com
UnstructuredDocument & Process Intelligence—unstructured.io
WellSaidVoice Generation & Audio—wellsaid.io

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In Humana's own words

Published results, each linked to its dated source. We quote, we do not score.

It’s about people, process, and technology; we’ve got tolead this from a systems thinking mindset. Then let’s have that thoughtful conversation based on evidence-basedcriteria.
Lisa Stephens, SVP, Clinical Operations, Cohere Health. Source, Captured Oct 8, 2026
The results of Cohere’s digital authorization platform have exceeded our expectations.
William Shrank, MD, MSHS, Chief Medical Officer, Cohere Health. Source, Captured Oct 8, 2026

Humana compared to other Insurance & InsurTech companies

Humana uses 7 AI tools. The median among the 139 Insurance & InsurTech companies on usedby is 1. 135 of its 138 peers use fewer.

These counts cover public proof only. A company can use tools that no public page names.

AI tools per company

139 Insurance & InsurTech companies on usedby, by number of AI tools

  1. 105 companies with 1 tool
  2. 14 companies with 2 tools
  3. 5 companies with 3 tools
  4. 4 companies with 4 tools
  5. 4 companies with 5 tools
  6. 3 companies with 6 tools
  7. 4 companies with 7 tools

What its peers use that Humana does not

Questions about AI at Humana

What AI tools does Humana use?

Humana uses 7 AI tools: Cohere Health, Zip, Globality, HireVue, Invoca, Unstructured, and WellSaid. 2 are confirmed by a published story, quote or press release, and 5 are listed on the vendor's own pages.

Does Humana use Akur8?

usedby has not found a public page showing that Humana uses Akur8. Akur8 is the most used AI tool among the 139 Insurance & InsurTech companies on usedby: 68 of them use it. See who uses Akur8.

How does Humana compare to other Insurance & InsurTech companies?

Humana uses 7 AI tools. The median among the 139 Insurance & InsurTech companies on usedby is 1, and 135 of its 138 peers use fewer tools. These counts cover public proof only.

How does usedby know which AI tools Humana uses?

Each tool is linked to a public page that names Humana: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Humana, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.