6
AI tools in use at MetLife
MetLife uses 6 AI tools: Gloat (HR & People Development), Hebbia (Operations), Hyperscience (Document & Process Intelligence), Kore.ai (Enterprise AI Platforms), and 2 other tools. None is confirmed by a published story, quote or press release; 6 are listed on the vendor's own pages.Latest check Oct 8, 2026: 5 of 6 tools checked, from 8 public sources.
- Industry
- Insurance & InsurTech
- Website
- metlife.com
- AI tools in use
- 6Median for the 139 Insurance & InsurTech companies on usedby: 1
- Latest check
- October 8, 20265 of 6 tools checked so far
Every AI tool at MetLife
6 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Gloat | HR & People Development | — | gloat.com | |
 Hebbia | Operations | — | hebbia.com | |
 Hyperscience | Document & Process Intelligence | — | hyperscience.ai | |
 Kore.ai | Enterprise AI Platforms | — | kore.ai | |
 Netomi | Customer Service Automation | — | netomi.com | |
 Qloo | Marketing | — | qloo.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
MetLife compared to other Insurance & InsurTech companies
MetLife uses 6 AI tools. The median among the 139 Insurance & InsurTech companies on usedby is 1. 132 of its 138 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
139 Insurance & InsurTech companies on usedby, by number of AI tools
- 105 companies with 1 tool
- 14 companies with 2 tools
- 5 companies with 3 tools
- 4 companies with 4 tools
- 4 companies with 5 tools
- 3 companies with 6 tools
- 4 companies with 7 tools
What its peers use that MetLife does not
Questions about AI at MetLife
What AI tools does MetLife use?
MetLife uses 6 AI tools: Gloat, Hebbia, Hyperscience, Kore.ai, Netomi, and Qloo. None is confirmed by a published story, quote or press release, and 6 are listed on the vendor's own pages.
Does MetLife use Akur8?
usedby has not found a public page showing that MetLife uses Akur8. Akur8 is the most used AI tool among the 139 Insurance & InsurTech companies on usedby: 68 of them use it. See who uses Akur8.
How does MetLife compare to other Insurance & InsurTech companies?
MetLife uses 6 AI tools. The median among the 139 Insurance & InsurTech companies on usedby is 1, and 132 of its 138 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools MetLife uses?
Each tool is linked to a public page that names MetLife: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find MetLife, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.