7
AI tools in use at New York Life
New York Life uses 7 AI tools: Scribe (Productivity Utilities), CallMiner (Customer Service Automation), Levelpath (Procurement & Sourcing), mabl (Code Quality & Security), and 3 other tools. 1 is confirmed by a published story, quote or press release; 6 are listed on the vendor's own pages.Latest check Oct 8, 2026: 7 of 7 tools checked, from 12 public sources.
- Industry
- Insurance & InsurTech
- Website
- newyorklife.com
- AI tools in use
- 7Median for the 139 Insurance & InsurTech companies on usedby: 1
- Latest check
- October 8, 20267 of 7 tools checked so far
Every AI tool at New York Life
7 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Scribe | Productivity Utilities | — | scribe.com | |
 CallMiner | Customer Service Automation | — | callminer.com | |
 Levelpath | Procurement & Sourcing | — | levelpath.com | |
 mabl | Code Quality & Security | — | mabl.com | |
 Norm AI | Compliance Automation | — | norm.ai | |
 Sixfold | Insurance AI | — | sixfold.ai | |
 Vapi | AI Phone Agents | — | vapi.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In New York Life's own words
Published results, each linked to its dated source. We quote, we do not score.
With Scribe, New York Life’s business units are enabled to efficiently capture and share how-to knowledge. This has yielded significant ROI for the company and increased the rate of learning across the enterprise.The value is so immense that for anyone documenting a process, a Scribe license is a no-brainer.New York Life compared to other Insurance & InsurTech companies
New York Life uses 7 AI tools. The median among the 139 Insurance & InsurTech companies on usedby is 1. 135 of its 138 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
139 Insurance & InsurTech companies on usedby, by number of AI tools
- 105 companies with 1 tool
- 14 companies with 2 tools
- 5 companies with 3 tools
- 4 companies with 4 tools
- 4 companies with 5 tools
- 3 companies with 6 tools
- 4 companies with 7 tools
What its peers use that New York Life does not
Questions about AI at New York Life
What AI tools does New York Life use?
New York Life uses 7 AI tools: Scribe, CallMiner, Levelpath, mabl, Norm AI, Sixfold, and Vapi. 1 is confirmed by a published story, quote or press release, and 6 are listed on the vendor's own pages.
Does New York Life use Akur8?
usedby has not found a public page showing that New York Life uses Akur8. Akur8 is the most used AI tool among the 139 Insurance & InsurTech companies on usedby: 68 of them use it. See who uses Akur8.
How does New York Life compare to other Insurance & InsurTech companies?
New York Life uses 7 AI tools. The median among the 139 Insurance & InsurTech companies on usedby is 1, and 135 of its 138 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools New York Life uses?
Each tool is linked to a public page that names New York Life: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find New York Life, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.