Who uses Netomi?
Agentic AI for enterprise customer experience, with autonomous and copilot modes across chat, voice, email and SMS. netomi.com
9
companies use Netomi
9 companies use Netomi. 22% are in Airlines & Aviation Services. Confirmed or observed customers include NBA, MetLife, and Paramount.Latest check Oct 8, 2026: 9 of 9 companies checked, from 1 public source.
- Category
- Customer Service Automation
- Customers by proof
- 0 confirmed, 9 observed
- Top industry
- Airlines & Aviation Services, 22% of customers
- Most similar
- Cognigy, no shared customer yet
- Website
- netomi.com
What Netomi does
Netomi automates customer service for large, often regulated enterprises through AI agents that resolve requests end to end or assist human agents. A large action model plans multi-step transactions across connected business systems, with deterministic guardrails, PII masking and audit trails. New engagements are taken by referral only.
Written by usedby from netomi.com.
Main features
Common uses
Works with
9 companies use Netomi
Every company below links to the public page that shows it uses Netomi. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 NBA | Sports & Fitness | |
 MetLife | Insurance & InsurTech | |
 Paramount | Streaming & Content | |
 United Airlines | Airlines & Aviation Services | |
 Coach | — | |
 DraftKings | — | |
 Equinox | — | |
 Virgin Voyages | Travel & Hospitality | |
 Delta | Airlines & Aviation Services |
What customers report
Results as published by Netomi and its customers. Each one links to its dated source. We quote, we do not score.
Before you buy Netomi
What Netomi publishes on the points buyers check first, each with its source and check date.
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Netomi work with the tools we already use?
Netomi alternatives
Tools compared with Netomi most often, with the customers they share.
| Tool | Customers | Shared with Netomi | Compare |
|---|---|---|---|
 Cognigy57 customers, 0 shared | 57 | 0 | Netomi vs Cognigy |
 Intercom112 customers, 0 shared | 112 | 0 | Netomi vs Intercom |
 Sierra50 customers, 0 shared | 50 | 0 | Netomi vs Sierra |
 Decagon43 customers, 1 shared | 43 | 1 | Netomi vs Decagon |
 Sanas48 customers, 0 shared | 48 | 0 | Netomi vs Sanas |
Questions about Netomi
Who uses Netomi?
9 companies use Netomi, including NBA, MetLife, and Paramount.
Which industries use Netomi?
The industries with the most Netomi customers are Airlines & Aviation Services (2), Insurance & InsurTech (1), and Sports & Fitness (1).
What are the alternatives to Netomi?
The tools compared with Netomi most often are Cognigy (57 customers, 0 shared), Intercom (112 customers, 0 shared), Sierra (50 customers, 0 shared), and Decagon (43 customers, 1 shared). See all Netomi alternatives.
How does usedby know who uses Netomi?
Each company is linked to a public page that names it: Netomi's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (0): a case study, a named quote or a press release. Observed (9): Netomi shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Netomi, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 8, 2026, and 9 of 9 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
No new customer yet. Tracking of Netomi started on October 8, 2026. New customers appear after two complete checks of its pages.