Who uses Sanas?
Real-time speech AI for contact centers: accent translation, language translation and noise cancellation. sanas.ai
48
companies use Sanas
48 companies use Sanas. 8% are in Telecommunications. Confirmed or observed customers include Amazon, Vanguard, and Zoom. 24 of them are confirmed by a published case study, quote or press release.Latest check Oct 8, 2026: 48 of 48 companies checked, from 23 public sources.
- Category
- Customer Service Automation
- Customers by proof
- 24 confirmed, 24 observed
- Top industry
- Telecommunications, 8% of customers
- Security
- PCI DSS, HIPAA, SOC 2 (type not stated), ISO 27001, CSA STAR, HITRUSTSource: trust.sanas.ai, checked Oct 8, 2026
- Most similar
- Sierra, 2 shared customers
- Website
- sanas.ai
What Sanas does
Sanas applies real-time speech AI to live calls so agents and customers understand each other more easily. It modulates accents while keeping the speaker's voice and emotion, translates between 25+ languages, and removes background noise. It is used by enterprise CX teams and BPOs in healthcare, financial services, retail, travel and telecom, and offers a developer platform.
Written by usedby from sanas.ai.
Main features
Common uses
Works with
48 companies use Sanas
Every company below links to the public page that shows it uses Sanas. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 Amazon | E-commerce & D2C | |
 Vanguard | Investment & VC | |
 Zoom | Telecommunications | |
 Comcast | Telecommunications | |
 Robinhood | Fintech & Payments | |
 SoFi | Fintech & Payments | |
 Five9 | Telecommunications | |
 Huntington | Banking & Mortgages | |
 Alorica | HR & Recruiting | |
 Alta Resources | — |
Is Sanas right for your company?
See what companies in your industry use, from the companies we track. Pick your industry.
Of the 69 Telecommunications companies on usedby, 4 are listed as Sanas customers. 12 use only another Customer Service Automation tool.
- Sanas only, 6%
- Sanas and another tool in Customer Service Automation, 0%
- Another tool in Customer Service Automation only, 17%
- No Customer Service Automation tool we can see, 77%
These are companies usedby tracks because a public page names them, often Sanas's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.
What customers report
Results as published by Sanas and its customers. Each one links to its dated source. We quote, we do not score.
22%increase in CSAT
TPVendor case studyPublished Sep 4, 2026
50%increase in converting hotel bookings
WyndhamVendor case studyPublished Sep 4, 2026
+75%Relative improvement in inbound sales conversion
OnCourse Home SolutionsVendor case studyPublished Aug 25, 2026
140 seatsSeats on Sanas by April 2026
UbiquityVendor case studyPublished Oct 6, 2026
800Speech Enhancement licenses confirmed for South
KonectaVendor case studyPublished Oct 5, 2026
About 3,000agents covered by Sanas on Qualfon's largest
QualfonVendor case studyPublished Oct 5, 2026
500+agents working with Sanas across the two BPO
Concora CreditVendor case studyPublished Oct 5, 2026
350Users live on Sanas Accent Translation by April
Onity GroupVendor case studyPublished Oct 5, 2026
about seven pointsFirst-call resolution gain for the Sanas group
TrueshoreVendor case studyPublished Oct 5, 2026Read the story
AloricaVendor case studyPublished Aug 25, 2026Read the story
SoFiVendor case studyPublished Aug 25, 2026
Read the story
Global StrategicVendor case studyPublished Oct 5, 2026How has Sanas changed our agents' experience? One simple word. Swagger. They don't have to pretend to be anyone that they are not.Sanas's pioneering technology aligns perfectly with Wyndham's broader efforts to be genuinely customer-centric.Before you buy Sanas
What Sanas publishes on the points buyers check first, each with its source and check date.
| Security | PCI DSS, HIPAA, SOC 2 (type not stated), ISO 27001, CSA STAR, HITRUST | trust.sanas.ai, checked Oct 8, 2026 |
|---|---|---|
| Data processing terms | A data processing agreement is available. | sanas.ai, checked Oct 8, 2026 |
| Integrations | Genesys, Five9, NICE, Avaya, Zoom | sanas.ai, checked Oct 8, 2026 |
| Languages | Danish, Dutch, English, Finnish, French, French (Canadian), German, Italian, Polish, Portuguese, Portuguese (Brazilian), Spanish and 2 more | sanas.ai, checked Oct 8, 2026 |
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Sanas work with the tools we already use?
Sanas alternatives
Tools compared with Sanas most often, with the customers they share.
| Tool | Customers | Shared with Sanas | Compare |
|---|---|---|---|
 Sierra50 customers, 2 shared | 50 | 2 | Sanas vs Sierra |
 Intercom112 customers, 1 shared | 112 | 1 | Sanas vs Intercom |
 Cognigy57 customers, 0 shared | 57 | 0 | Sanas vs Cognigy |
 Talkdesk47 customers, 0 shared | 47 | 0 | Sanas vs Talkdesk |
 Assembled39 customers, 1 shared | 39 | 1 | Sanas vs Assembled |
Questions about Sanas
Who uses Sanas?
48 companies use Sanas, including Amazon, Vanguard, and Zoom.
Which industries use Sanas?
The industries with the most Sanas customers are Telecommunications (4), Fintech & Payments (2), and Banking & Mortgages (1).
What are the alternatives to Sanas?
The tools compared with Sanas most often are Sierra (50 customers, 2 shared), Intercom (112 customers, 1 shared), Cognigy (57 customers, 0 shared), and Talkdesk (47 customers, 0 shared). See all Sanas alternatives.
How does usedby know who uses Sanas?
Each company is linked to a public page that names it: Sanas's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (24): a case study, a named quote or a press release. Observed (24): Sanas shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Sanas, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 8, 2026, and 48 of 48 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
No new customer yet. Tracking of Sanas started on October 8, 2026. New customers appear after two complete checks of its pages.