2
AI tools in use at The Cigna Group
The Cigna Group uses 2 AI tools: Phenom (Recruiting & Talent Acquisition) and Sanas (Customer Service Automation). 1 is confirmed by a published story, quote or press release; 1 is listed on the vendor's own pages.Latest check Oct 8, 2026: 2 of 2 tools checked, from 3 public sources.
- Industry
- Insurance & InsurTech
- Website
- thecignagroup.com
- AI tools in use
- 2Median for the 298 Insurance & InsurTech companies on usedby: 1
- Latest check
- October 8, 20262 of 2 tools checked so far
Every AI tool at The Cigna Group
2 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Category | First public proof | Proof | Source |
|---|---|---|---|---|
 Phenom | Recruiting & Talent Acquisition | — | phenom.com | |
 Sanas | Customer Service Automation | — | sanas.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In the words of The Cigna Group
Published results, each linked to its dated source. We quote, we do not score.
Phenom helped us build a tool that created an ecosystem for us — not just for people to find their next jobs, but to actually grow within the company, build a network, and mentor. We’ve retained employees that would have left for something different because they got frustrated with the archaic tools that we had.The Cigna Group compared to other companies in Insurance & InsurTech
The Cigna Group uses 2 AI tools. The median among the 298 Insurance & InsurTech companies on usedby is 1. 247 of its 297 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
298 Insurance & InsurTech companies on usedby, by number of AI tools
- 247 companies with 1 tool
- 24 companies with 2 tools
- 10 companies with 3 tools
- 5 companies with 4 tools
- 5 companies with 5 tools
- 3 companies with 6 tools
- 4 companies with 7 tools
What its peers use that The Cigna Group does not
Questions about AI at The Cigna Group
What AI tools does The Cigna Group use?
The Cigna Group uses 2 AI tools: Phenom and Sanas. 1 is confirmed by a published story, quote or press release, and 1 is listed on the vendor's own pages.
Which AI tool do Insurance & InsurTech companies use most?
Akur8 is the most used AI tool among the 298 Insurance & InsurTech companies on usedby: 89 of them use it. See who uses Akur8.
How does The Cigna Group compare to other Insurance & InsurTech companies?
The Cigna Group uses 2 AI tools. The median among the 298 Insurance & InsurTech companies on usedby is 1, and 247 of its 297 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools The Cigna Group uses?
Each tool is linked to a public page that names The Cigna Group: a vendor's customer page, a published case study, a press release or a job post. We save most pages with a dated capture and check them again on each run. A tool leaves the list only after three checks in a row that no longer find The Cigna Group, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.