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usedby

Contact center AI tools used by Fintech & Payments companies

Each line links its public proof and the date usedby last checked it.

22

Fintech & Payments companies use Contact center AI tools

12 confirmed 9 observed 1 signal

The most used: Assembled (7), Cresta (6), and Level AI (4).Data as of Oct 23, 2026

Ranking

Tools ranked by the Fintech & Payments companies that use them. Ties go to the stronger proof.

Who uses each tool

Strongest proof first. A job post is a signal, the weakest proof.

  1. 1Assembled7 companies · Checked Oct 23, 20267
    3 confirmed 3 observed 1 signal

    Assembled profile

  2. 2Cresta6 companies · Checked Oct 21, 20266
    5 confirmed 1 observed

    Cresta profile

  3. 3Level AI4 companies · Checked Oct 21, 20264
    2 confirmed 2 observed

    Level AI profile

  4. 4Sanas3 companies · Checked Oct 18, 20263
    3 confirmed 0 observed

    Sanas profile

  5. 5Observe.AI2 companies · Checked Oct 20, 20262
    2 confirmed 0 observed

    Observe.AI profile

  6. 6Talkdesk2 companies · Checked Oct 19, 20262
    0 confirmed 2 observed

    Talkdesk profile

  7. 7CallMiner1 company · Checked Oct 18, 20261
    0 confirmed 1 observed

    CallMiner profile

  8. 8Glia1 company · Checked Oct 19, 20261
    0 confirmed 1 observed

    Glia profile

  9. 9Sprinklr1 company · Checked Oct 23, 20261
    0 confirmed 0 observed 1 signal

    Sprinklr profile

How usedby counts

12 confirmed 9 observed 1 signal

A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.

1 company that sells software was left out, so a vendor is never counted as a user.

Data as of October 23, 2026.

Questions

Which Contact center AI tools do Fintech & Payments companies use most?

Assembled leads: 7 of the 22 Fintech & Payments companies on usedby that use Contact center AI tools use it. Next: Cresta (6), Level AI (4), Sanas (3), and Observe.AI (2). See Assembled.

How many Fintech & Payments companies use Contact center AI tools?

22 Fintech & Payments companies on usedby use at least one of 9 Contact center AI tools. It counts the companies usedby tracks.

What proof backs these lines?

Of the 22 companies, each counted at its strongest proof: 12 confirmed, 0 declared, 9 observed and 1 known from a job post.

How does usedby build this ranking?

usedby counts each Fintech & Payments company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. 1 software vendor is left out. Every line shows its proof and the date usedby last checked it.