Contact center AI tools used by Fintech & Payments companies
Each line links its public proof and the date usedby last checked it.
22
Fintech & Payments companies use Contact center AI tools
The most used: Assembled (7), Cresta (6), and Level AI (4).Data as of Oct 23, 2026
Ranking
Tools ranked by the Fintech & Payments companies that use them. Ties go to the stronger proof.
Who uses each tool
Strongest proof first. A job post is a signal, the weakest proof.
2
Cresta6 companies · Checked Oct 21, 202665 confirmed 1 observed
AchieveChecked Oct 21, 2026
OportunChecked Oct 21, 2026
Propel HoldingsChecked Oct 21, 2026
Snap FinanceChecked Oct 21, 2026
SunbitChecked Oct 21, 2026
IntuitChecked Oct 7, 2026
3
Level AI4 companies · Checked Oct 21, 202642 confirmed 2 observed
Sungage FinancialChecked Oct 21, 2026
Uown LeasingChecked Oct 21, 2026
ChimeChecked Oct 21, 2026
WealthsimpleChecked Oct 21, 2026
4
Sanas3 companies · Checked Oct 18, 202633 confirmed 0 observed
RobinhoodChecked Oct 18, 2026
SoFiChecked Oct 18, 2026
Concora CreditChecked Oct 18, 2026
5
Observe.AI2 companies · Checked Oct 20, 202626
Talkdesk2 companies · Checked Oct 19, 202627
CallMiner1 company · Checked Oct 18, 202618
Glia1 company · Checked Oct 19, 202619
Sprinklr1 company · Checked Oct 23, 20261
How usedby counts
A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.
1 company that sells software was left out, so a vendor is never counted as a user.
Data as of October 23, 2026.
Questions
Which Contact center AI tools do Fintech & Payments companies use most?
Assembled leads: 7 of the 22 Fintech & Payments companies on usedby that use Contact center AI tools use it. Next: Cresta (6), Level AI (4), Sanas (3), and Observe.AI (2). See Assembled.
How many Fintech & Payments companies use Contact center AI tools?
22 Fintech & Payments companies on usedby use at least one of 9 Contact center AI tools. It counts the companies usedby tracks.
What proof backs these lines?
Of the 22 companies, each counted at its strongest proof: 12 confirmed, 0 declared, 9 observed and 1 known from a job post.
How does usedby build this ranking?
usedby counts each Fintech & Payments company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. 1 software vendor is left out. Every line shows its proof and the date usedby last checked it.









