13
AI tools in use at Chime
Chime uses 13 AI tools: Decagon, Sierra, and Level AI (Customer Service Automation), Hex and Hightouch (Data Cloud & Analytics), AirOps (SEO & Content Strategy), Gong (Revenue Intelligence), and 6 other tools. 8 are confirmed by a published story, quote or press release; 4 are listed on the vendor's own pages. 1 of them rests on a job post only: signal, the weakest proof.Latest check Oct 8, 2026: 13 of 13 tools checked, from 29 public sources.
- Industry
- Fintech & Payments
- Website
- chime.com
- AI tools in use
- 13Median for the 131 Fintech & Payments companies on usedby: 2
- Latest check
- October 8, 202613 of 13 tools checked so far
Every AI tool at Chime
13 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 AirOps | SEO & Content Strategy | — | airops.com | |
 Decagon | Customer Service Automation | — | decagon.ai | |
 Gong | Revenue Intelligence | — | gong.io | |
 Hex | Data Cloud & Analytics | — | hex.tech | |
 Hightouch | Data Cloud & Analytics | — | hightouch.com | |
 Pigment | Finance & Accounting AI | — | pigment.com | |
 Runway | Marketing | — | runway.com | |
 Sierra | Customer Service Automation | On or before Dec 2025 | sierra.ai | |
 Arize AI | LLM Ops & Frameworks | — | arize.com | |
 Level AI | Customer Service Automation | — | thelevel.ai | |
 Typeface | Marketing Copywriting | — | typeface.ai | |
 Unit21 | Fraud & AML | — | unit21.ai | |
 Snowflake | Finance | — | boards.greenhouse.io |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Chime's own words
Published results, each linked to its dated source. We quote, we do not score.
We were able to focus our energy on the highest-value initiatives for the business in a matter of weeks.One of the big value props of Hightouch is time-to-value. We’ve seen a lot of value very quickly.Chime compared to other Fintech & Payments companies
Chime uses 13 AI tools. The median among the 131 Fintech & Payments companies on usedby is 2. 126 of its 130 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
131 Fintech & Payments companies on usedby, by number of AI tools
- 65 companies with 1 tool
- 21 companies with 2 tools
- 11 companies with 3 tools
- 8 companies with 4 tools
- 2 companies with 5 tools
- 5 companies with 6 tools
- 3 companies with 7 tools
- 16 companies with 8 tools or more
What its peers use that Chime does not
Questions about AI at Chime
What AI tools does Chime use?
Chime uses 13 AI tools: AirOps, Decagon, Gong, Hex, Hightouch, Pigment, Runway, Sierra, Arize AI, Level AI, Typeface, Unit21, and Snowflake. 8 are confirmed by a published story, quote or press release, and 4 are listed on the vendor's own pages. 1 of them rests on a job post only: signal, the weakest proof.
Does Chime use Notion?
usedby has not found a public page showing that Chime uses Notion. Notion is the most used AI tool among the 131 Fintech & Payments companies on usedby: 15 of them use it. See who uses Notion.
How does Chime compare to other Fintech & Payments companies?
Chime uses 13 AI tools. The median among the 131 Fintech & Payments companies on usedby is 2, and 126 of its 130 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Chime uses?
Each tool is linked to a public page that names Chime: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Chime, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.