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Who uses Claude?

AI assistant for advanced reasoning, coding, and content creation anthropic.com

73

companies use Claude

16 confirmed 32 observed 25 signals

73 companies use Claude. 12% are in DevTools & Infrastructure. Confirmed or observed customers include Atlassian, BCG, and SAP. 16 of them are confirmed by a published case study, quote or press release.Latest check Oct 8, 2026: 42 of 73 companies checked, from 30 public sources.

Customers by proof
16 confirmed, 32 observed, 25 signals
Top industry
DevTools & Infrastructure, 12% of customers
Security
SOC 2 Type II, ISO 27001, ISO 42001, HIPAA, FedRAMP, Cyber EssentialsSource: trust.anthropic.com, checked Oct 4, 2026
Most similar
ChatGPT, 10 shared customers

What Claude does

Claude is an AI assistant built by Anthropic designed to be helpful, harmless, and honest. It excels at analysis, writing, coding, math, and reasoning tasks while maintaining conversational depth and nuance.

Written by usedby from anthropic.com.

Main features

  • Long context window (200K tokens)
  • Advanced reasoning
  • Code generation & review
  • Document analysis
  • Vision capabilities
  • API access

Common uses

  • Content writing & editing
  • Code development
  • Research & analysis
  • Customer support automation
  • Data extraction
  • Brainstorming & ideation
  • Reduce Report Writing Time for Social Workers - Binti uses Claude to help social workers cut the time spent on writing reports in half, allowing them to focus more on their core responsibilities of supporting children and families. (Social workers)
  • Improve Customer Support Resolution Rates - Intercom leverages Claude to achieve up to 86% resolution rates, enhancing their customer support capabilities and ensuring faster, more accurate responses to customer inquiries. (Customer support teams)

What customers use it for

Teams named on 32 customer lines

Engineering11
Product10
Marketing2
Customer support2
Design1

73 companies use Claude

Every company below links to the public page that shows it uses Claude. Open a row to see the dated capture.

CompanyIndustryFirst public proofProof
AtlassianDevTools & InfrastructureOn or before Sep 2026
BCGManagement Consulting—
SAPIT Services & System Integration—
ZoomTelecommunications—
AirbnbTravel & HospitalityJob post, Jul 2026
The New York TimesMedia & PublishingJob post, May 2026
AsanaDevTools & InfrastructureOn or before Nov 2024
BridgewaterInvestment & VC—
CoinbaseCrypto & Web3On or before Oct 2026
Palo Alto NetworksCybersecurityOn or before Oct 2026
Showing 10 of 73.

By industry

12% of Claude's customers are in DevTools & Infrastructure.

DevTools & Infrastructure9
Data & Analytics7
Fintech & Payments7
Artificial Intelligence5
Cybersecurity4
Other41

Is Claude right for your company?

See what companies in your industry use, from the companies we track. Pick your industry.

Of the 126 DevTools & Infrastructure companies on usedby, 6 are listed as Claude customers. 6 use only another Foundation Models (LLMs) tool.

  • Claude only, 3%
  • Claude and another tool in Foundation Models (LLMs), 2%
  • Another tool in Foundation Models (LLMs) only, 5%
  • No Foundation Models (LLMs) tool we can see, 90%

These are companies usedby tracks because a public page names them, often Claude's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.

What customers report

Results as published by Claude and its customers. Each one links to its dated source. We quote, we do not score.

No published results yetWe have not captured a customer story of Claude with a result we can quote.

Before you buy Claude

What Claude publishes on the points buyers check first, each with its source and check date.

SecuritySOC 2 Type II, ISO 27001, ISO 42001, HIPAA, FedRAMP, Cyber Essentialstrust.anthropic.com, checked Oct 4, 2026
Data processing termsA data processing agreement is available.trust.anthropic.com, checked Oct 4, 2026

Questions to ask in your demo

  1. Which of your customers look like us, by industry and size?
  2. What does a pilot cost, and what decides the move to a full contract?
  3. Where is our data stored, who can access it, and is it used to train models?
  4. How does Claude work with the tools we already use?

Claude alternatives

Tools compared with Claude most often, with the customers they share.

ToolCustomersShared with ClaudeCompare
ChatGPT40 customers, 10 shared4010Claude vs ChatGPT
Cohere23 customers, 3 shared233Claude vs Cohere
Mistral37 customers, 3 shared373Claude vs Mistral
Listen40 customers, 3 shared403Claude vs Listen
Coveo44 customers, 2 shared442Claude vs Coveo

Questions about Claude

Who uses Claude?

73 companies use Claude, including Atlassian, BCG, and SAP.

Which industries use Claude?

The industries with the most Claude customers are DevTools & Infrastructure (9), Data & Analytics (7), and Fintech & Payments (7).

What are the alternatives to Claude?

The tools compared with Claude most often are ChatGPT (40 customers, 10 shared), Cohere (23 customers, 3 shared), Mistral (37 customers, 3 shared), and Listen (40 customers, 3 shared). See all Claude alternatives.

How does usedby know who uses Claude?

Each company is linked to a public page that names it: Claude's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.

What do confirmed, observed and signal mean?

Confirmed (16): a case study, a named quote or a press release. Observed (32): Claude shows the company on its own pages, for example a logo wall. Signal (25): a job post shows the company’s employees use Claude, the weakest proof. Every level counts as a customer, and each line shows its level.

How current is this list?

The most recent check was on October 8, 2026, and 42 of 73 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.

Changes and sources

New customers

No new customer yet. Tracking of Claude started on October 2, 2026. New customers appear after two complete checks of its pages.

Where this data comes from

Customer page claude.com/customersCaptured Oct 2, 2026
2 case studies, quotes and press releasesLatest capture Oct 2, 2026
25 customers proven only by job postsWeakest proof, marked Signal in the list