6
AI tools in use at Grab
Grab uses 6 AI tools: Ada (Customer Service Automation), Figma (Design & UI/UX), Anyscale (ML Ops & Training), hireEZ (Recruiting & Talent Acquisition), and 2 other tools. 2 are confirmed by a published story, quote or press release; 4 are listed on the vendor's own pages.Latest check Oct 8, 2026: 6 of 6 tools checked, from 10 public sources.
- Industry
- Mobility & Ride-hailing
- Website
- grab.com
- AI tools in use
- 6Median for the 10 Mobility & Ride-hailing companies on usedby: 1.5
- Latest check
- October 8, 20266 of 6 tools checked so far
Every AI tool at Grab
6 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Ada | Customer Service Automation | — | ada.cx | |
 Figma | Design & UI/UX | On or before Nov 2024 | figma.com | |
 Anyscale | ML Ops & Training | — | anyscale.com | |
 hireEZ | Recruiting & Talent Acquisition | — | hireez.com | |
 Retell AI | AI Phone Agents | — | retellai.com | |
 Workato | Automation & Integration | — | workato.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Grab's own words
Published results, each linked to its dated source. We quote, we do not score.
Features such as versioning and visual representation on Figma have made it easier for engineers to consume design and translate to code,Grab compared to other Mobility & Ride-hailing companies
Grab uses 6 AI tools. The median among the 10 Mobility & Ride-hailing companies on usedby is 1.5. 7 of its 9 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
10 Mobility & Ride-hailing companies on usedby, by number of AI tools
- 5 companies with 1 tool
- 1 company with 2 tools
- 1 company with 3 tools
- 0 companies with 4 tools
- 0 companies with 5 tools
- 1 company with 6 tools
- 0 companies with 7 tools
- 2 companies with 8 tools or more
What its peers use that Grab does not
Questions about AI at Grab
What AI tools does Grab use?
Grab uses 6 AI tools: Ada, Figma, Anyscale, hireEZ, Retell AI, and Workato. 2 are confirmed by a published story, quote or press release, and 4 are listed on the vendor's own pages.
Does Grab use Ada?
Yes. A published story, quote or press release confirms it (captured Oct 5, 2026). Ada is the most used AI tool among the 10 Mobility & Ride-hailing companies on usedby: 3 of them use it. See who uses Ada.
How does Grab compare to other Mobility & Ride-hailing companies?
Grab uses 6 AI tools. The median among the 10 Mobility & Ride-hailing companies on usedby is 1.5, and 7 of its 9 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Grab uses?
Each tool is linked to a public page that names Grab: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Grab, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.