AI in Mobility & Ride-hailing: what 10 companies use
Which AI tools the Mobility & Ride-hailing companies on usedby use, area by area, with the public page behind each line.
10
companies with a public AI tool
usedby lists 10 Mobility & Ride-hailing companies with at least one public AI tool. Ada is the most used: 3 of them (30%). Then come Retool (3) and Figma (2). They use 4.9 AI tools on average. Uber (25 AI tools) and Lyft (8 AI tools) use the most.Latest check Oct 8, 2026: 42 of 49 public lines checked. Shares are of the 10 companies on usedby, not of the whole industry: we list a company when a public page shows its AI tools.
Most used tools
Share of the 10 Mobility & Ride-hailing companies on usedby that use each tool
Ada is the most used AI tool among the 10 Mobility & Ride-hailing companies on usedby: 3 of them (30%) use it. Retool follows with 3 (30%).
Who uses what
AI tools per area at the 5 Mobility & Ride-hailing companies with the most tools on usedby. Areas are tool categories: too few lines name the team.
| Company | Support & CX | Engineering & Data | Operations & Workflow | Legal & HR | Creative & Design | Meeting & Voice | Marketing & Content |
|---|---|---|---|---|---|---|---|
 Uber | Sprinklr and Sierra | LanceDB, LangSmith, Fireworks AI, Retool, Torq, Comet Opik, Arize AI, GitHub copilot, Bolt.new, and ChatGPT | Pigment, Within (formerly Klarity), Coda, Writer, and ServiceNow | Ivo | Figma | Fellow | Mutiny, Beautiful, and Ocoya |
 Lyft | 0 | Retool, LangSmith, Cursor, Langchain, ThoughtSpot, Weights & Biases, and GitHub copilot | 0 | hireEZ | 0 | 0 | 0 |
 Grab | Ada | Anyscale | Workato | hireEZ | Figma | Retell AI | 0 |
 Life360 | Ada | CodeRabbit | Tray.io | 0 | 0 | 0 | 0 |
 Dott | Ada | 0 | Notion | 0 | 0 | 0 | 0 |
Scroll sideways for more areas.
Uber has AI tools in 7 of these 7 areas. Engineering & Data holds the most tools at these companies: 19 in total.
Where AI lands
Share of the 10 Mobility & Ride-hailing companies on usedby with at least one tool in each area.
Support & CX is the most covered area: 8 of the 10 companies (80%). Sales & Growth is the least covered, with 1 (10%).
Newest changes
New tools across the 10 Mobility & Ride-hailing companies on usedby, last 90 days.
How to choose AI tools in Mobility & Ride-hailing
For each of the most used categories, the tool most Mobility & Ride-hailing companies on usedby use, and the next one. Based on public use, not on our opinion.
Forethought is next, with 1.
No other tool of this category is used here yet.
No other tool of this category is used here yet.
Workato is next, with 1.
10 Mobility & Ride-hailing companies on usedby
Each company links to its AI stack and the proof behind each tool.
Questions about AI in Mobility & Ride-hailing
What is the most used AI tool in Mobility & Ride-hailing?
Ada. 3 of the 10 Mobility & Ride-hailing companies on usedby use it (30%). Retool (3) and Figma (2) come next. See who uses Ada.
Which Mobility & Ride-hailing companies use the most AI tools?
On usedby: Uber (25 AI tools), Lyft (8 AI tools), and Grab (6 AI tools).
Which Customer Service Automation tool do Mobility & Ride-hailing companies use?
Ada, used by 3 of the 10 Mobility & Ride-hailing companies on usedby. Forethought is next, with 1.
Which No-Code & Internal Tools tool do Mobility & Ride-hailing companies use?
Retool, used by 3 of the 10 Mobility & Ride-hailing companies on usedby.
How does usedby count AI use in Mobility & Ride-hailing?
Each line comes from a public page that names the company: a vendor's customer page, a published case study, a press release or a job post, saved with a dated capture and checked again on each run. usedby lists a company because such a page exists, so the shares on this page describe the Mobility & Ride-hailing companies on usedby, not the whole industry.