Who uses Replicant?
AI agents that resolve contact center calls, chats and texts end to end. replicant.com
15
companies use Replicant
15 companies use Replicant. 7% are in HR & Recruiting. Confirmed or observed customers include Doordash, ADP, and AAA. 12 of them are confirmed by a published case study, quote or press release.Latest check Oct 8, 2026: 15 of 15 companies checked, from 11 public sources.
- Category
- AI Phone Agents
- Customers by proof
- 12 confirmed, 3 observed
- Top industry
- HR & Recruiting, 7% of customers
- Security
- SOC 2 Type II, PCI DSS, HIPAASource: replicant.com, checked Oct 8, 2026
- Most similar
- Regal, 1 shared customer
- Website
- replicant.com
What Replicant does
Replicant provides AI agents that automate customer service conversations over voice, chat and SMS for contact centers. Agents can be built from existing conversation data and combine LLMs with deterministic reasoning for business decisions, alongside conversation analytics. It serves insurance, health, home services, financial services, travel, retail and transportation companies.
Written by usedby from replicant.com.
Main features
Common uses
15 companies use Replicant
Every company below links to the public page that shows it uses Replicant. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 Doordash | Logistics & Supply Chain | |
 ADP | HR & Recruiting | |
 AAA | — | |
 Bulwark Exterminating | — | |
 Bulwark Pest Control | — | |
 Century Support Services | — | |
 CorVel | — | |
 ECSI | — | |
 Evive Brands | — | |
 Fanatics | — |
Is Replicant right for your company?
See what companies in your industry use, from the companies we track. Pick your industry.
Of the 101 HR & Recruiting companies on usedby, 1 is listed as Replicant customers. 2 use only another AI Phone Agents tool.
- Replicant only, 1%
- Replicant and another tool in AI Phone Agents, 0%
- Another tool in AI Phone Agents only, 2%
- No AI Phone Agents tool we can see, 97%
These are companies usedby tracks because a public page names them, often Replicant's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.
What customers report
Results as published by Replicant and its customers. Each one links to its dated source. We quote, we do not score.
$1.5Mannual savings
ECSIVendor case studyCaptured Oct 8, 202665%containment
Century Support ServicesVendor case studyCaptured Oct 8, 202616%Improvement in agent performance scores
Evive BrandsVendor case studyCaptured Oct 8, 202650%decrease in FNOL handle time
CorVelVendor case studyCaptured Oct 8, 2026more than doubledcustomer satisfaction scores
FanaticsVendor case studyCaptured Oct 8, 2026Read the story
Bulwark Pest ControlVendor case studyCaptured Oct 8, 2026Seasonal hiring used to be a massive effort that consumed the entire summer. Bringing on Replicant has reduced the need so significantly that now you hardly even hear about it.With Replicant answering so many calls, supervisors actually get to supervise and coach agents, instead of helping out with the call queue themselves,” said Parker. “It's 'command' more than 'reprimand'. It's a career, not a job.Before you buy Replicant
What Replicant publishes on the points buyers check first, each with its source and check date.
| Security | SOC 2 Type II, PCI DSS, HIPAA | replicant.com, checked Oct 8, 2026 |
|---|---|---|
| Your data | Not used to train models by default. | replicant.com, checked Oct 8, 2026 |
| Integrations | Salesforce, Genesys, Cisco, Zendesk, Ujet, Talkdesk, Stripe, Shopify, ServiceNow, SAP, NICE inContact, Five9 | replicant.com, checked Oct 8, 2026 |
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Replicant work with the tools we already use?
Replicant alternatives
Tools compared with Replicant most often, with the customers they share.
| Tool | Customers | Shared with Replicant | Compare |
|---|---|---|---|
 Regal40 customers, 1 shared | 40 | 1 | Replicant vs Regal |
 Retell AI32 customers, 0 shared | 32 | 0 | Replicant vs Retell AI |
Questions about Replicant
Who uses Replicant?
15 companies use Replicant, including Doordash, ADP, and AAA.
Which industries use Replicant?
The industries with the most Replicant customers are HR & Recruiting (1) and Logistics & Supply Chain (1).
What are the alternatives to Replicant?
The tools compared with Replicant most often are Regal (40 customers, 1 shared) and Retell AI (32 customers, 0 shared). See all Replicant alternatives.
How does usedby know who uses Replicant?
Each company is linked to a public page that names it: Replicant's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (12): a case study, a named quote or a press release. Observed (3): Replicant shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Replicant, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 8, 2026, and 15 of 15 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
No new customer yet. Tracking of Replicant started on October 8, 2026. New customers appear after two complete checks of its pages.