11
AI tools in use at Fanatics
Fanatics uses 11 AI tools: Sprinklr, Decagon, and Sierra (Customer Service Automation), FloQast and Ramp (Finance & Accounting AI), Movable Ink (Marketing Personalization & Ads), Replicant (AI Phone Agents), and 4 other tools. 5 are confirmed by a published story, quote or press release; 6 are listed on the vendor's own pages.Latest check Oct 8, 2026: 11 of 11 tools checked, from 19 public sources.
- Website
- fanatics.com
- AI tools in use
- 11
- Latest check
- October 8, 202611 of 11 tools checked so far
Every AI tool at Fanatics
11 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 FloQast | Finance & Accounting AI | On or before Feb 2025 | floqast.com | |
 Movable Ink | Marketing Personalization & Ads | On or before Apr 2025 | movableink.com | |
 Replicant | AI Phone Agents | — | replicant.com | |
 Snowflake | Data Cloud & Analytics | — | snowflake.com | |
 Sprinklr | Customer Service Automation | — | sprinklr.com | |
 Decagon | Customer Service Automation | — | decagon.ai | |
 Fellow | Meeting Assistants | — | fellow.ai | |
 Levelpath | Procurement & Sourcing | — | levelpath.com | |
 LiveKit | Speech & Audio API | — | livekit.com | |
 Ramp | Finance & Accounting AI | — | ramp.com | |
 Sierra | Customer Service Automation | On or before Jul 2026 | sierra.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Fanatics's own words
Published results, each linked to its dated source. We quote, we do not score.
more than doubledcustomer satisfaction scores
Fanatics uses Replicant. Vendor case study, Captured Oct 8, 2026.Read the story
Fanatics uses Sprinklr. Vendor case study, Captured Oct 8, 2026.Read the story
Fanatics uses Movable Ink. Vendor case study, Captured Oct 8, 2026.With Replicant, we’ve unlocked a new level of visibility into what drives calls to our contact center. The platform’s insights have empowered us to identify patterns and improve processes.Real-time listening has changed how we show up for fans by allowing us to stay ahead of both the excitement and opportunities,Questions about AI at Fanatics
What AI tools does Fanatics use?
Fanatics uses 11 AI tools: FloQast, Movable Ink, Replicant, Snowflake, Sprinklr, Decagon, Fellow, Levelpath, LiveKit, Ramp, and Sierra. 5 are confirmed by a published story, quote or press release, and 6 are listed on the vendor's own pages.
How does usedby know which AI tools Fanatics uses?
Each tool is linked to a public page that names Fanatics: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Fanatics, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.