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How Fanatics uses Sprinklr

As published on sprinklr.com. Captured by usedby on Oct 8, 2026.

What happened

Fanatics uses Sprinklr Service as a central hub for its social media team to manage, prioritize and route fan interactions across its social pages. It also uses Social Listening from Sprinklr Insights to monitor fan sentiment and emerging trends in real time.

Summary written by usedby from the source page, in English. The figures are those of Sprinklr and Fanatics, not ours.

Fanatics uses Sprinklr Service as the central hub for its social media team, enabling agents to manage fan interactions across more than 700 social pages from a single platform.

From the page. sprinklr.com, captured Oct 8, 2026

Real-time listening has changed how we show up for fans by allowing us to stay ahead of both the excitement and opportunities,

Tyler Graves, Director of Social Media, Fan Relations, Fanatics. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Fanatics.
  • Fanatics uses SprinklrCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

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