5
AI tools in use at Smartsheet
Smartsheet uses 5 AI tools: Grammarly (General Writing Assistants), Level AI (Customer Service Automation), Superhuman (AI Email Clients), ZoomInfo (Sales Prospecting & Enrichment), and 1 other tool. 4 are confirmed by a published story, quote or press release; 1 is listed on the vendor's own pages.Latest check Oct 8, 2026: 5 of 5 tools checked, from 8 public sources.
- Website
- smartsheet.com
- AI tools in use
- 5
- Latest check
- October 8, 20265 of 5 tools checked so far
Every AI tool at Smartsheet
5 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Grammarly | General Writing Assistants | — | grammarly.com | |
 Level AI | Customer Service Automation | — | thelevel.ai | |
 Superhuman | AI Email Clients | — | superhuman.com | |
 ZoomInfo | Sales Prospecting & Enrichment | — | zoominfo.com | |
 Within (formerly Klarity) | Document & Process Intelligence | — | within.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Smartsheet's own words
Published results, each linked to its dated source. We quote, we do not score.
That's been the power of Level for us. It's no longer just debating. These are facts. These are customers' words. It's been incredibly effective and powerful that way.Without ZoomInfo, it would be extremely difficult — if not impossible — to achieve our business objectives. Without it, we wouldn’t be able to understand the market, have the right contact data, and make meaningful connections.Questions about AI at Smartsheet
What AI tools does Smartsheet use?
Smartsheet uses 5 AI tools: Grammarly, Level AI, Superhuman, ZoomInfo, and Within (formerly Klarity). 4 are confirmed by a published story, quote or press release, and 1 is listed on the vendor's own pages.
How does usedby know which AI tools Smartsheet uses?
Each tool is linked to a public page that names Smartsheet: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Smartsheet, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.