10
AI tools in use at Toast
Toast uses 10 AI tools: Cursor and Intercom (Engineering), BrightHire (Recruiting & Talent Acquisition), Coda (Project & Workspace Mgmt), Giga (Customer Service Automation), and 5 other tools. 1 is confirmed by a published story, quote or press release; 9 are listed on the vendor's own pages.Latest check Oct 8, 2026: 10 of 10 tools checked, from 17 public sources.
- Industry
- Sales Tech & CRM
- Website
- toasttab.com
- AI tools in use
- 10Median for the 66 Sales Tech & CRM companies on usedby: 1
- Latest check
- October 8, 202610 of 10 tools checked so far
Every AI tool at Toast
10 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 BrightHire | Recruiting & Talent Acquisition | On or before Feb 2025 | brighthire.com | |
 Coda | Project & Workspace Mgmt | — | coda.io | |
 Cursor | Engineering | On or before Nov 2025 | cursor.com | |
 Giga | Customer Service Automation | — | giga.ai | |
 Harvey | Legal AI | On or before Feb 2026 | harvey.ai | |
 Intercom | Engineering | On or before Oct 2025 | intercom.com | |
 Nooks | Cold Email & Outreach | — | nooks.ai | |
 Reducto | Document & Process Intelligence | — | reducto.ai | |
 Resolve | Internal IT Support | — | resolve.ai | |
 Workato | Automation & Integration | — | workato.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Toast's own words
Published results, each linked to its dated source. We quote, we do not score.
What we’re seeing is hiring managers grounding their feedback in evidence. Instead of relying on memory or impressions, they’re able to reference what was actually said in the interview. That’s what great interviewing looks like.Toast compared to other Sales Tech & CRM companies
Toast uses 10 AI tools. The median among the 66 Sales Tech & CRM companies on usedby is 1. 60 of its 65 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
66 Sales Tech & CRM companies on usedby, by number of AI tools
- 35 companies with 1 tool
- 12 companies with 2 tools
- 3 companies with 3 tools
- 3 companies with 4 tools
- 1 company with 5 tools
- 1 company with 6 tools
- 3 companies with 7 tools
- 8 companies with 8 tools or more
What its peers use that Toast does not
Questions about AI at Toast
What AI tools does Toast use?
Toast uses 10 AI tools: BrightHire, Coda, Cursor, Giga, Harvey, Intercom, Nooks, Reducto, Resolve, and Workato. 1 is confirmed by a published story, quote or press release, and 9 are listed on the vendor's own pages.
Does Toast use Recall?
usedby has not found a public page showing that Toast uses Recall. Recall is the most used AI tool among the 66 Sales Tech & CRM companies on usedby: 14 of them use it. See who uses Recall.
How does Toast compare to other Sales Tech & CRM companies?
Toast uses 10 AI tools. The median among the 66 Sales Tech & CRM companies on usedby is 1, and 60 of its 65 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Toast uses?
Each tool is linked to a public page that names Toast: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Toast, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.