Who uses Amelia?
Conversational AI agents for contact centers and IT service desks, now part of SoundHound AI amelia.ai
12
companies use Amelia
12 companies use Amelia. 17% are in Hospitals & Care Providers. Confirmed or observed customers include BNP Paribas, Stellantis, and GoDaddy. 9 of them are confirmed by a published case study, quote or press release.Latest check Oct 5, 2026: 12 of 12 companies checked, from 1 public source.
- Category
- Enterprise AI Platforms
- Customers by proof
- 9 confirmed, 3 observed
- Top industry
- Hospitals & Care Providers, 17% of customers
- Most similar
- Writer, no shared customer yet
- Website
- amelia.ai
What Amelia does
Amelia is a conversational AI company that SoundHound AI acquired in August 2024. Its site now leads to SoundHound's OASYS platform, which builds voice and chat AI agents for contact centers, IT service desks and frontline employee support, with guardrails set per channel.
Written by usedby from amelia.ai.
Main features
Common uses
12 companies use Amelia
Every company below links to the public page that shows it uses Amelia. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 BNP Paribas | Banking & Mortgages | |
 Stellantis | Automotive Manufacturing | |
 GoDaddy | DevTools & Infrastructure | |
 Resorts World Las Vegas | Travel & Hospitality | |
 Aveanna Healthcare | Hospitals & Care Providers | |
 Five Guys | Restaurants & Food Services | |
 MUSC Health | Hospitals & Care Providers | |
 Peet's Coffee | — | |
 Quálitas | — | |
 Lucid | — |
Is Amelia right for your company?
See what companies in your industry use, from the companies we track. Pick your industry.
Of the 61 Hospitals & Care Providers companies on usedby, 2 are listed as Amelia customers. 4 use only another Enterprise AI Platforms tool.
- Amelia only, 3%
- Amelia and another tool in Enterprise AI Platforms, 0%
- Another tool in Enterprise AI Platforms only, 7%
- No Enterprise AI Platforms tool we can see, 90%
These are companies usedby tracks because a public page names them, often Amelia's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.
What customers report
Results as published by Amelia and its customers. Each one links to its dated source. We quote, we do not score.
Before you buy Amelia
What Amelia publishes on the points buyers check first, each with its source and check date.
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Amelia work with the tools we already use?
Amelia alternatives
Tools compared with Amelia most often, with the customers they share.
| Tool | Customers | Shared with Amelia | Compare |
|---|---|---|---|
 Writer73 customers, 0 shared | 73 | 0 | Amelia vs Writer |
 Kore.ai36 customers, 0 shared | 36 | 0 | Amelia vs Kore.ai |
 C3 AI35 customers, 0 shared | 35 | 0 | Amelia vs C3 AI |
Questions about Amelia
Who uses Amelia?
12 companies use Amelia, including BNP Paribas, Stellantis, and GoDaddy.
Which industries use Amelia?
The industries with the most Amelia customers are Hospitals & Care Providers (2), Restaurants & Food Services (2), and Automotive Manufacturing (1).
What are the alternatives to Amelia?
The tools compared with Amelia most often are Writer (73 customers, 0 shared), Kore.ai (36 customers, 0 shared), and C3 AI (35 customers, 0 shared). See all Amelia alternatives.
How does usedby know who uses Amelia?
Each company is linked to a public page that names it: Amelia's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (9): a case study, a named quote or a press release. Observed (3): Amelia shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Amelia, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 5, 2026, and 12 of 12 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
We have not started tracking changes for this tool yet.